Intake Specialist - cambridge

At Preszler Law Firm, we believe our people, our culture and the way we do business is important. That's why when we hire we look for a combination of fit and skills. We have an exciting chance to join as a remote or hybrid Intake Specialist working in the Litigation Department based in Alberta or British Columbia. We offer a friendly work environment and a competitive salary. This is a part‑time role with the opportunity to work full time hours, with work hours in the evening and the weekend with the flexibility to work at the office or remotely. Main Tasks and Responsibilities Handle incoming calls from potential clients. Evaluate potential client cases to determine if they meet our firm’s case criteria. Ensure that client information is properly documented. Schedule appointments. Perform other job‑related duties as assigned. Skills and Experience Requirements Background in sales and/or customer service. Highly organized with the ability to multi‑task, learn fast, and work in a team environment. Strong work ethic and self‑starter, ability to effectively manage multiple priorities and adapt to change within a fast‑paced environment. Detail oriented. A people person with a friendly and compassionate attitude. Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the telephone or in person. General computer and typing skills. An interest to help vulnerable people going through a traumatic time in their lives. Required Minimum Experience (Years) Customer service: 4 years (required) Insurance adjusting: 2 years (preferred) Law office: 3 years (preferred) Case management: 2 years (required) Benefits Company events Employee assistance program Extended health care Flexible schedule Life insurance On‑site gym Paid time off Work from home Job Types Part‑time, Permanent, Evening and Weekend Availability. Must be available during the day on both Saturday and Sunday. Work Location Remote or Hybrid. #J-18808-Ljbffr Preszler Injury Lawyers