Maitre d' of River Oaks

Job Description

Job Description

Benefits:

• Opportunity for advancement
• 401(k)
• Paid time off
• Competitive salary

River Oaks | Houston, Texas
Company Overview
Culinary Khancepts is a diversified, multi-concept hospitality group with a portfolio of acclaimed dining, entertainment, and lifestyle destinations, including Star Cinema Grill, State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey, Reel Luxury Cinemas, River Oaks Theatre, Mayahuel, Epicure Café, Leo's, and River Oaks Pharmacy.

 
At Culinary Khancepts, we believe every guest deserves an unforgettable experience through genuine hospitality, exceptional cuisine, thoughtfully crafted beverages, and flawless execution. We are committed to creating memorable moments while fostering a culture where both our guests and team members can thrive.

Why Join Culinary Khancepts?
We believe that hospitality is more than service, it is about creating individualized memorable moments that keep guests coming back. If you're passionate about luxury hospitality, enjoy building lasting relationships, and take pride in delivering exceptional experiences, you'll find an opportunity to grow your career alongside a team committed to excellence. 

 
Position Summary
We are seeking an experienced, hospitality-driven Maître d' to serve as the face of one of our premier River Oaks dining destinations. As the first and last impression of our restaurant, you will create exceptional guest experiences through gracious hospitality, personalized service, and seamless front-of-house coordination.
The Maître d' oversees reservations, seating operations, and guest flow while partnering with restaurant leadership to ensure every guest receives an elevated dining experience. This role is ideal for a polished hospitality professional who thrives in an upscale environment, anticipates guest needs, and leads with professionalism, confidence, and attention to detail.

 
Key Responsibilities
Responsibilities include, but are not limited to:
Guest Experience & Hospitality

• Welcome every guest with warmth, professionalism, and genuine hospitality.
• Create memorable experiences by recognizing returning guests, celebrating special occasions, and anticipating guest preferences.
• Manage VIP reservations, special requests, and private dining inquiries with discretion and exceptional attention to detail.
• Resolve guest concerns promptly and professionally while exceeding service expectations.

Front-of-House Operations

• Oversee reservations, seating assignments, waitlists, and dining room flow to maximize both guest satisfaction and operational efficiency.
• Coordinate closely with managers and service teams to ensure smooth table turns without compromising the guest experience.
• Monitor the dining room throughout service to maintain exceptional hospitality and presentation standards.
• Maintain accurate guest profiles and reservation notes using platforms such as OpenTable, SevenRooms, or Resy.

Leadership & Collaboration

• Communicate effectively with culinary, service, and leadership teams to ensure seamless execution throughout each service.
• Support front-of-house leadership in maintaining cleanliness, organization, and hospitality standards.
• Assist with training and mentoring host team members on guest engagement, professionalism, and service expectations.
• Uphold Culinary Khancepts' culture, core values, and commitment to excellence.

Qualifications Required

• High school diploma or GED.
• Minimum of two years of experience as a Maître d', Lead Host, Guest Relations Manager, or Front-of-House leader in an upscale restaurant, fine dining, luxury hotel, or private club.
• Exceptional communication, interpersonal, and guest service skills.
• Professional, polished, and confident presence with a passion for hospitality.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Customer-focused with the ability to anticipate guest needs and provide personalized service.
• Experience with reservation management platforms such as OpenTable, SevenRooms, or Resy preferred.
• Ability to stand for extended periods, lift up to 25 pounds, and work evenings, weekends, and holidays.
• Food Handler Certification may be required in accordance with local or state regulations.

Preferred

• Experience in fine dining, chef-driven restaurants, or luxury hospitality.
• Background in luxury hotels, private clubs, or Michelin-recognized concepts.
• Knowledge of wine, spirits, and elevated dining service.
• Bilingual (English/Spanish) is a plus.

Benefits & Perks

• Competitive Pay
• Flexible Scheduling
• Career Growth & Advancement Opportunities
• Medical, Dental & Vision Benefits (where applicable)
• 401(k) Retirement Savings Program
• Employee Referral Program
• Pharmacy & Restaurant Discounts
• Exclusive discounts, rewards, and savings on entertainment, travel, electronics, fitness memberships, and more
• Complimentary movies at Star Cinema Grill, River Oaks Theatre, and Reel Luxury Cinema