Adult Protective Services Caseworker/Advocate

Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team. Benefits: GLSS embraces the need for our employees to have work‑life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for: Hybrid work schedule Medical and Dental insurance Health Spending Account (HSA) Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance 12 paid holidays each year 15 sick days per year 2+ weeks of vacation starting year 1 and increasing with your years of service 403b Retirement Savings Plan with an Agency match Agency paid life insurance Agency paid long term disability (LTD) Tuition Assistance after one year of employment Mileage reimbursement Employee Assistance Program to assist you in dealing with life challenges Employee referral bonuses of up to $1,000 Travel Assistance Program - Free Life Planning Services - Free Optional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness Insurance Position Overview The Adult Protective Services Caseworker/Advocate is responsible for investigating reports of abuse of the elder and coordinating appropriate protective service plans, crisis support, and compliance with protective service mandates. Position Responsibilities Receives and reviews intake reports regarding the abuse of elderly persons Responds to emergencies when necessary with supervisory support Completes thorough investigation of abuse allegations, risks to elders, and elder's needs Evaluates the functional capacity, situations, and resources of the abused elderly person, or assists in arranging for evaluations including competency evaluations if needed Pursues legal counsel and/or advice to obtain necessary legal action such as protective orders and guardianship through the courts Provides education to the community and other service providers on elder abuse mandates and issues Conducts home visits as necessary Participates in on-call for off hours and weekends Qualifications Minimum of a Bachelor's Degree in Human Services or related field with two (2) years of related experience required Previous firsthand experience dealing with high risk/crisis situations, previous knowledge and/or work experience in the Case Management or Behavioral Health field required Requires flexibility, availability and the ability to work a rotating work schedule for on-call coverage, after hours and weekend coverage when necessary Effective documentation skills with the ability to complete documentation that is timely, accurate and comprehensive Excellent communication skills with the ability to establish and maintain positive and professional relationships with team members, consumers and their support systems, providers and business partners Critical thinking, solid communication and assessment skills are a necessary function of the position when responding to a crisis Valid driver's license and reliable transportation with the ability to conduct home visits (or attend community events and business) throughout the GLSS service area Knowledge of community resources preferred Ability to actively participate in an interdisciplinary team environment Proficient in the use of computer systems, including but not limited to Windows based software applications including but not limited to Word, Excel, PPT and Outlook Ability to process information accurately and to make appropriate decisions based on the specific situation and circumstances Demonstrates a strong work ethic, dependability and commitment to consistently meeting responsibilities and deadlines Ability to work in multicultural environments with consumers with diverse health, and behavioral health needs preferred Professional demeanor with the ability to handle confidential information and documents with discretion and according to GLSS policy and HIPAA guidelines Bilingual a plus Hours 40 hours per week, Monday through Friday Pay Range $28-$29.50 *GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information. *GLSS will provide reasonable accommodations to applicants with disabilities upon request* #J-18808-Ljbffr Greater Lynn Senior Services, Inc.