Case Manager - Intel./Develop. Disability (1117) (QIDP required)

Job Description

Job Description

Job Title: Case Manager - Intellectual & Developmental Disabilities (1117) (QIDP required)

Program: Enhanced Community Coordinator (ECC)

Location: Amarillo, TX (also serving the surrounding area)

Salary: $43,305.60 – $46,009.60 / year (based on experience level II or III)

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.
• TPC Full Summary of Benefits FY2027

Position Overview:

Texas Panhandle Centers is seeking an Intellectual & Developmental Disabilities Case Manager (1117) to deliver trauma-informed care and skills training to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Travel within the top 21 counties of the Texas Panhandle to provide services for individuals with intellectual and developmental disabilities (IDD).
• Assist children and adults with IDD as they transition from out-of-home placements, such as State Supported Living Centers or Nursing Facilities, back into the community.
• Enroll individuals in the Home and Community-based Services program to support their transition back into the community from a facility-type setting.
• Provide ongoing assessments, treatment planning, documentation related to the moves within the transition, and other case management activities.
• Participate in team meetings to develop Person Directed Plan (PDP) annually.
• Link resources in the community to aid individuals with living in the community as independently as possible.
• Complete documentation according to program deadlines and company policies to comply with state regulations.
• Work closely with other departments in the agency to ensure that each individual’s needs are met.
• Make lives better for individuals with IDD in both their homes and in the community.
• Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

Education & Credentials (Required):

• Bachelor’s degree from an accredited university in Social, Behavioral, or Human Services field including, but not limited to, Psychology, Social Work, Medicine, Nursing, Rehabilitation, Counseling, Sociology, Human Development, Gerontology, Educational Psychology, Education, and Criminal Justice (required for QIDP credentialing).
• Excellent time management skills and the ability to manage on own caseload independently.
• Excellent computer skills including Microsoft Word and Outlook.
• Excellent writing and verbal skills.
• Organize documents for assigned caseload and meet deadlines.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.

Experience Level Tiering:

• Case Manager II ($43,305.60/yr): Minimum 1 year of case management experience or working with the IDD population.
• Case Manager III ($46,009.60/yr): Minimum 2 years of case management experience or working with the IDD population.
• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.
• Knowledge of community resources.
• Ability to assess client needs, coordinate client services, and monitor program effectiveness.
• Experience with SmartCare EHR.

Texas Panhandle Centers is an Equal Opportunity Employer.