Operations Supervisor

Job Description

Job Description

What We Do!

We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas.

As they say, "There is no business, like trash business."

What We Are Looking For!

OPERATIONS SUPERVISOR

POSITION SUMMARY
Supervise routes and staffs' performance on a daily basis for multiple line of businesses related to Residential, Commercial, and Roll-Off.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise, organize, and schedule drivers/helpers to complete collection routes
• Resolve residential, commercial, municipal complaints or issues in relation to service agreements
• Analyze data and metrics for route performance and operation efficiency
• Manage staff, including hiring, onboarding, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims
• Plan and implement the operational procedures for the receiving and disposing of waste
• Coordinate daily operational needs with Maintenance team
• Monitor driver and labor time and attendance
• Promote and monitor safety in the workplace and investigate workplace incidents and safety/equipment concerns until resolved
• Partner with functional groups to resolve employee relations issues
• Ensure drivers comply with DOT regulations
• Audit documentation related to route operations
• Manage relationships with all outside contractors and staffing agencies
• Conduct safety meetings or additional trainings as needed
• Ability to run routes if needed
• Perform other job-related duties as assigned or apparent

MINIMUM QUALIFICATIONS

• 2+ years of supervisory experience in transportation, and/or logistics services.
• Familiar with waste industry highly preferred
• Knowledge of DOT requirements for commercial vehicles
• Strong record of promoting safety and investigating incidents in the workplace
• Ability to lead, motivate, coach a large staff
• Demonstrate problem solving, analytical, critical thinking and decision-making skills
• Ability to collaborate and work with others
• Strong leadership skills
• Effective written and oral communication skills
• Ability to prioritize tasks and follow specified procedures

PHYSICAL REQUIREMENTS

• Occasionally required to stand, walk, sit, balance, stoop, kneel, crouch crawl and reach with hands and arms
• Exposure to physical environment which involves moving mechanical parts, fumes fumes, dirt, odors, noise, weather extremes or similar elements often

EDUCATION

• High school diploma or equivalent

LICENSE AND CERTIFICATIONS

• Possess a valid Class A or B Commercial Driver's License highly preferred