Community Outreach Manager
$80k - $90kPacific Health Group
Street Outreach Manager (Program Leadership – Field-Based) Salary Range: $80,000.00 – $90,000.00 annually, depending on experience, qualifications, FLSA: Exempt Location: Hybrid – Field Based (Regional / Multi-County) Schedule: Monday – Friday | 8:30 AM – 5:00 PM Work Structure: Hybrid with frequent field presence and regional oversight The Street Outreach Manager leads field-based outreach operations with a dual focus on generating high-quality member referrals into CalAIM Enhanced Care Management (ECM), Community Supports (CS), and Behavioral Health (BH), while building durable, strategic relationships with community-based organizations (CBOs). This role is accountable for outreach performance, referral pipeline development, and the establishment of trusted partnerships that drive sustained referral flow, coordinated care, and improved member outcomes. About Pacific Health Group At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through programs such as ECM and Community Supports. What This Role Looks Like (Day-to-Day Reality) Lead and oversee outreach operations within Santa Clara County Spend time in the field supporting outreach staff, partners, and referral development Manage outreach performance, referral pipelines, and partnership growth Collaborate with ECM, CS, and Behavioral Health teams to ensure alignment and handoffs Track performance metrics and adjust strategies in real-time Build and maintain strong community presence across the county This role requires strong leadership, strategic thinking, and the ability to operate in fast-paced, community-based environments What You’ll Do Referral Generation & Pipeline Development Lead outreach strategies to identify, engage, and refer ECM-, CS-, and BH-eligible members Set clear expectations for outreach staff related to referral targets and productivity Monitor referral volume, quality, and conversion rates Identify barriers to referral acceptance and implement corrective strategies Community Partnership Development (Strategic Focus) Establish and sustain relationships with shelters, housing providers, street medicine teams, behavioral health providers, and community organizations Build strategic referral pipelines that support program growth and member access Position Pacific Health Group as a trusted partner within the local ecosystem Participate in coalitions, case conferences, and coordinated outreach meetings Formalize referral workflows and communication pathways with key partners Staff Supervision & Performance Management Supervise and coach outreach staff with a focus on relationship-building and referral generation Train staff on effective community engagement and partnership development Conduct performance reviews tied to outreach productivity and outcomes Support team development and accountability Outreach Operations Oversee daily outreach activities across Santa Clara County Prioritize high-impact locations and partnerships that drive sustainable referrals Support staff in complex field-based engagement and enrollment efforts Ensure outreach coverage aligns with program growth and access goals Program Integration (ECM, CS, Behavioral Health) Maintain strong knowledge of ECM eligibility pathways and Community Supports services Coordinate closely with care management and operational teams for seamless handoffs Align outreach strategies with health plan and county priorities Cross-County & Health Plan Coordination Serve as the primary contact for outreach-related referral activity (if supporting additional regions or plans) Participate in performance reviews and partner meetings Support reporting, audits, and compliance requirements Documentation, Data & Quality Improvement Ensure accurate documentation of outreach, referrals, and partnerships Analyze referral trends, partner performance, and outreach effectiveness Lead continuous improvement initiatives to strengthen referral pipelines How Success Is Measured Consistent referral volume and successful conversion into ECM, CS, and BH programs Strong, reliable partnerships with key community organizations Positive feedback from county and health plan partners Outreach staff performance, engagement, and development Growth and sustainability of referral pipelines Who Thrives in This Role Is a strong leader who can manage field-based teams Excels at building strategic partnerships and community relationships Is data-driven and performance-focused Is proactive, solution-oriented, and highly organized Thrives in dynamic, fast-paced, community-based environments Is passionate about improving access to care for underserved populations Locations Covered San Diego County Santa Clara County San Joaquin County Equal Employment Opportunity Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws. At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Pre-Employment Requirements Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork. AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Minimum Qualifications Experience: 5+ years in community outreach, healthcare, social services, or related field Leadership experience supervising field-based or outreach teams Strong understanding of Medi-Cal, CalAIM, ECM, Community Supports, and Behavioral Health programs Proven experience building and maintaining community partnerships Strong communication, leadership, and relationship management skills Ability to manage multiple priorities and partnerships effectively Strong technical proficiency, including CRM systems, reporting tools, and documentation platforms Ability to analyze data and translate insights into actionable strategies Work Requirements Ability to travel extensively within Santa Clara County Valid California Driver’s License and reliable transportation Ability to work occasional evenings or weekends for community events Ability to work in a hybrid, field-based leadership role Compensation & Benefits Salary Range: $80,000.00 – $90,000.00 annually, depending on experience, qualifications, and internal equity Monthly stipend PTO + paid sick time 11 paid holidays (including birthday and floating holiday) 4 paid volunteer hours per month 90% employer-paid employee-only medical benefits Flexible Spending Account (FSA) Short-term & long-term disability, AD&D Employee Assistance Program (EAP) 401(k) with company match Professional development opportunities Quarterly in-person events Employee discount programs #J-18808-Ljbffr
$35 - $36.5 per hour
...platform offering expertise in property management, investment management, development, and... ...assigned or as necessary.For California Only: Community Managers working in California are... ...bank deposits, attend training classes and outreach events, or other situations necessary...OutreachHourly payFull timeFor contractorsWork at officeLocal areaImmediate start$114k - $120k
...platform offering expertise in property management, investment management, development, and... ...or as necessary.• For California Only: Community Managers working in California are responsible... ...deposits, attend training classes and outreach events, or other situations necessary...OutreachFull timeFor contractorsWork at officeLocal areaImmediate start- SOMOS Mayfair’s Community Organizing Department builds power in East San Jose to effectively... ...like Mayfair. The Community Organizing Manager works with the Community Organizing... ...in the development and implementation of outreach strategies to build a robust and active...OutreachWork at officeLocal areaFlexible hoursShift workAfternoon shift
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...Job Description Job Description Job Description The Community Manager manages the property through strong outreach to tenants and maintenance teams. The Community Manager will coordinate with the team to ensure the recertifications for tenants are completed on...OutreachFull timeInterim roleLocal area- Community Program & Operations Manager Software Guidance & Assistance, Inc. (SGA, Inc.) is seeking a Community Program & Operations Manager for a CONTRACT... ...projects. Re-engage lapsed ambassadors through 1:1 outreach, reintroduce them into the program, add new members,...OutreachContract workTemporary workRemote work
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...Bay Area is seeking a relationship‑driven and mission‑aligned candidate for the role of Community Engagement Manager . This position is central to CAIR‑SFBA's advocacy and outreach efforts and plays a key role in building meaningful relationships across the Bay Area Muslim...OutreachFull timeWork at officeLocal areaRemote workWeekend workAfternoon shift3 days per week- ...Interested? Apply here: Are you passionate about education, community engagement, and making a meaningful impact? Join our team as an Outreach Coordinator and help expand the reach of CLASSICS4KIDS by building connections with schools, organizations, and communities...Outreach
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...West San Jose is seeking a highly motivated and results-driven Community Outreach Coordinator to build and maintain professional relationships... ...referrals. Network with healthcare professionals, case managers, discharge planners, and social workers to promote our home...OutreachHourly payWork at office$30 - $35 per hour
...an individual contributor, not a People Manager. About Pacific Health Group At Pacific... ...wellness through innovation, compassion, and community-driven care. Our mission is to empower... ...resources Participate in community outreach efforts including events, partnerships,...OutreachHourly payTemporary workLocal areaMonday to FridayFlexible hours- CCSCC is seeking a Community Center Specialist to assist in planning, organizing, and supporting... ...service, and collaborate with the Program Manager and team to connect community members with services. The role emphasizes outreach, enrollment support, and culturally...Outreach
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CAIR San Francisco Bay Area is looking for a dedicated Community Engagement Manager to enhance advocacy and outreach efforts across the Bay Area Muslim community. This role involves building relationships, managing community outreach, and assisting in program support while...Outreach- Mathnasium LLC. is seeking a Community Outreach Specialist in Santa Clara. This role is vital for building local partnerships and organizing engaging events that enhance family awareness and involvement with Mathnasium. The ideal candidate is energetic, organized, and...OutreachLocal areaWork from homeFlexible hours
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$28.5 per hour
...and seniors living in affordable housing communities across the country. We strive to... ...Wellness, and Community Building. Conduct outreach and survey resident needs through community... ...bank partnerships and distribution management. Develop and maintain strong relationships...OutreachHourly payPart timeFor contractorsLocal areaMonday to Friday$200k
...Dividend Homes is seeking a Community Sales Manager to join our team to support our two active communities located in Palo Alto and Morgan Hill... ...and competitive insights Support community events, broker outreach, and special sales initiatives Qualifications Strong interpersonal...OutreachFull timeContract workLocal areaWeekend work$27 - $32 per hour
...services through innovation, compassion, and community‑driven care. Our mission is to empower... .... As a Community Supports Lead Case Manager, you won't just create care plans; you'll... ...Leadership & Team Support Other Duties Member Outreach Conduct comprehensive evaluations of...OutreachHourly payLocal areaRemote workWork from homeMonday to FridayShift work- Project Access in California seeks a Bilingual Community Program Coordinator for Foxdale to design and implement resident services across... ...in affordable housing communities. The role emphasizes outreach, volunteer supervision, and data collection to measure social...OutreachLocal area
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...is to strengthen and to revitalize the community through housing and neighborhood investments... ..., a nonprofit. The Housing Department manages four U.S. Department of Housing and... ...previous work experience. The Community Outreach Coordinator is a crucial member of the City...OutreachPermanent employmentFull timeWork experience placementWork at officeLocal areaImmediate startMonday to FridayWeekend workAfternoon shiftEarly shift- Community Outreach Specialist Mathnasium of Santa Clara Rivermark At Mathnasium of Santa Clara Rivermark, we pride ourselves on changing lives... ...School & Local Partnerships (60%) Relationship Management: Build and maintain active partnerships with local K-12 schools...OutreachLocal areaWork from homeFlexible hoursNight shift
$22 - $30 per hour
Title: Community Outreach & Marketing Coordinator Location: on site (Cupertino / Los Altos ) Compensation: $22-$30/hour Type: Part-time /... ...Academy at tabling events, school fairs, and community events Manage event logistics, marketing materials, and on-site...OutreachFull timePart timeLocal areaNight shiftWeekend work$25 per hour
Tzu Chi in San Jose, California, is seeking a Community Outreach Coordinator to engage with local communities and support disaster preparedness... ...organization at events, coordinating outreach efforts, and managing logistics for community programs. The ideal candidate will...OutreachHourly payLocal areaFlexible hours$28.5 per hour
Community Program Coordinator (Meridian) Project Access Inc, with a mission to empower residents... ..., and Community Building. Conduct outreach and survey resident needs through... ...food bank partnerships and distribution management. Develop and maintain strong relationships...OutreachPart timeFor contractorsLocal area$28.5 per hour
Project Access Inc in Sunnyvale is looking for a Community Program Coordinator responsible for implementing various programs that empower... .... Candidates should have experience in housing or community outreach, strong organizational skills, and competency in several tools...OutreachPart time$28.5 - $29.5 per hour
Overview Project Access, Inc.—Bilingual Community Program Coordinator (Foxdale). Location:... ...engaging, and empowering residents. Conduct outreach and survey resident needs through... ...needs, maintain food bank partnerships, and manage distribution. Develop and maintain...OutreachFull timeTemporary workFor contractorsLocal areaMonday to Friday$28.5 - $29.5 per hour
Bilingual Community Program Coordinator (Foxdale) Project Access provides programs and services... ..., and Community Building. Conduct outreach and survey resident needs through community... ...food bank partnerships and distribution management. Develop and maintain strong...OutreachHourly payFull timeTemporary workFor contractorsLocal areaMonday to Friday- ...and market visibility for urgent care services in the Santa Clara area. The position requires 20 hours per week and involves direct outreach to local businesses and medical practices. The role focuses on developing and executing sales strategies, building relationships,...OutreachPart timeLocal area
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