Administrative Assistant

Job Description

Job Description

You MUST be comfortable with the shift to be considered for the following role: Monday - Friday 11pm - 7am!

We are looking for an Administrative Assistant to provide dependable support for a busy dispatch team in Virginia. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys keeping information organized, handling high-volume administrative tasks, and communicating effectively with external partners. The position calls for strong attention to detail, confidence working in Microsoft Office, and the ability to manage office support duties in a fast-paced environment.

Responsibilities:

• Enter and maintain dispatch-related information with accuracy, ensuring records remain current and easy to reference.

• Review operational reports closely, identify discrepancies, and help organize findings for team follow-up.

• Communicate with carriers by phone and email to gather updates, confirm details, and support smooth coordination.

• Provide day-to-day administrative support to the department, including document handling, filing, and general office tasks.

• Answer incoming calls professionally, route inquiries appropriately, and assist with basic reception coverage when needed.

• Prepare spreadsheets, correspondence, and other routine materials using Microsoft Office applications.

• Help keep departmental workflows organized by tracking information, updating status details, and supporting timely responses.

• Prior experience in an administrative support, office assistant, or similar clerical role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Clear and effective verbal and written communication skills.
• Ability to manage multiple tasks efficiently in a fast-paced office setting.
• Comfortable handling inbound calls and interacting with external contacts.
• Dependable organizational skills and the ability to follow established processes consistently.