Quality Manager

Job Description

About the Role
Pinnacle Partners is recruiting for a Quality Engineering Manager in Anderson, IN. This position will lead quality activities within a growing manufacturing and machining environment while working closely with production, engineering, suppliers, and customers. The ideal candidate will be a hands-on quality leader who is comfortable working on the production floor, leading quality initiatives, troubleshooting problems, and developing a strong culture of accountability and continuous improvement.

Key Responsibilities:

• Lead and direct quality activities within a high-volume manufacturing and machining environment.
• Develop and initiate standards and methods for inspection, testing, and evaluation.
• Develop sampling procedures and methods for recording, evaluating, and reporting quality and reliability data.
• Establish programs to evaluate the precision and accuracy of production, testing, measurement, and analytical equipment.
• Develop and implement methods for dispositioning discrepant material and assessing cost and responsibility.
• Direct and support quality personnel engaged in measuring and testing products and processes.
• Work closely with engineering regarding quality assurance of new products and existing manufactured products.
• Perform visual, dimensional, and process inspections to determine conformance to customer and quality requirements.
• Perform physical inspection of contract material.
• Audit and check parts, processes, inventory, and paperwork for in-process and completed parts.
• Ensure fabricated and machined products meet customer specifications.
• Facilitate containment activities with production personnel when defects or high-risk defects are identified.
• Participate in customer and supplier complaint resolution, containment, and corrective action.
• Complete PPAPs and PPAP documentation from start to finish.
• Develop and maintain PFMEAs.
• Perform SPC reviews and utilize statistical process control to identify and address quality issues.
• Ensure inspection and measurement equipment is properly calibrated and maintained.
• Operate and program CMM equipment to support dimensional inspection and quality verification.
• Read and interpret blueprints, drawings, specifications, and GD&T requirements.
• Enter, monitor, and maintain ERP/QMS data related to work order completion, inventory movement, defect containment, rework creation and closure, and other quality activities.
• Record inspection results and reject product when parts do not meet acceptable limits.
• Identify opportunities for improvement within quality-control processes and work toward reducing scrap and improving customer satisfaction.
• Develop training materials and conduct training sessions on quality-control activities.
• Build and lead a positive, productive quality culture focused on accountability, problem-solving, and continuous improvement.
• Work directly with production personnel and quality team members to identify problems and drive solutions.
• Lead and delegate quality activities while maintaining a hands-on presence within the manufacturing operation.
• Support new product development and introduction as the company continues to grow and add new customers and parts.
• Help manage internal and supplier quality issues while supporting audits, documentation, and non-conformance review.
• Work with urgency and take ownership of quality issues through resolution.

Requirements:

• High school diploma or GED required.
• Minimum of 3-5 years of experience working in Quality Management in a manufacturing environment.
• Ability to communicate clearly with internal and external parties and direct the quality team as needed to accomplish goals and tasks.
• Detail oriented, strong time management, and self-starter mentality.
• Ability to read and understand blueprints and technical drawings.
• Strong knowledge of dimensioning and tolerancing and GD&T.
• Working knowledge of Statistical Process Control (SPC).
• Ability to use inspection, testing equipment, and measurement instrumentation.
• Working knowledge of IATF 16949 or ISO quality procedures.
• Experience with quality audits and technical documentation.
• Experience running PPAPs from start to finish.
• Experience with PFMEA.
• Experience with CMM equipment and CMM interpretation.
• Manufacturing and machining experience.
• Ability to work effectively in an active production environment and be comfortable getting hands-on when needed.
• Ability to communicate effectively, delegate responsibilities, and lead a quality team.
• Ability to work with urgency and proactively identify and resolve problems.
• Ability to lift up to 50 lbs., stand for extended periods, and perform repetitive tasks.

Preferred:

• Associate or Bachelor's degree in Engineering, Quality, Manufacturing, or a related field.
• 8+ years of quality or manufacturing experience.
• Candidates with significant hands-on experience may be considered in place of a degree.
• Strongly preferred: Experience setting up and programming CMMs, particularly Hexagon/PC-DMIS.
• Experience taking a part, reviewing work instructions, and programming a CMM to measure the part rather than simply operating a pre-programmed CMM.
• Experience with HAAS and Okuma mills and lathes.
• Strong machining background, particularly within an automotive or automotive-supplier environment.
• Experience with robotics and PLCs.
• Understanding of pressure testing.
• Lean manufacturing experience and a continuous-improvement mindset.
• Lean Six Sigma, Green Belt, or Black Belt certification.
• Experience supporting automotive, heavy truck, or industrial manufacturing customers.
• Experience working with ERP/QMS systems in a manufacturing environment.
• Experience supporting new product introduction and new customer launches.
• Experience with supplier quality, customer complaints, containment, and corrective action.

Benefits Overview:

• $100K-$110K base salary, depending on experience.
• 15% annual bonus opportunity.
• Company-provided benefits package.

Explore More Engineering Opportunities

This role falls within our Engineering/Manufacturing division , where we specialize in placing professionals in areas such as:

• Mechanical/Electrical Engineering
• Manufacturing/Process Engineering
• Controls Engineering
• Project Engineering
• Quality Engineering
• Quality Management
• Technical Sales
• Operations / Plant Engineering

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