Junior Project Manager

Job Description

ProspectBlue is partnering with a growing printing company in Richmond, VA, to identify a Junior Project Manager. This is a great opportunity for a detail-oriented, customer-focused professional who enjoys coordinating projects, keeping things organized, and working with multiple teams to ensure projects run smoothly from start to finish.

In this role, you’ll work closely with the Senior Project Manager, serving as a key point of contact between customers, sales, and production. The ideal candidate has strong communication and organizational skills, enjoys problem-solving, and understands the importance of accuracy, timelines, and customer satisfaction. Experience in wide-format printing or the signage industry is preferred.

Key Responsibilities:

Assist the Senior Project Manager with daily operations, project coordination, and special projects.

Coordinate projects from order initiation through production and completion, ensuring deadlines and customer expectations are met.

Serve as a primary liaison between customers, sales, graphic design, production, and installation teams to keep projects moving forward.

Enter and process customer orders through the company’s management information system (MIS) software.

Review proofs received from the file setup team for accuracy and completeness, distribute proofs to customers, and document all approvals and requested changes.

Respond to customer inquiries regarding prospective, active, and completed orders, providing timely updates and professional support.

Maintain and update production schedules daily, communicating order status, timelines, and potential delays to customers and internal teams.

Review job details and documentation to ensure accuracy and completeness before billing.

Identify and resolve project issues, troubleshoot challenges, and help improve internal processes and procedures.

Qualifications:

Previous experience in project coordination, customer service, or a related administrative role.

Experience in wide-format printing, signage, or a manufacturing environment is preferred.

Familiarity with the sign production process and industry terminology is a plus.

Strong written and verbal communication skills, with the ability to work effectively with customers and cross-functional teams.

Proficiency in Microsoft Office Suite and strong overall computer skills.

Exceptional attention to detail, organization, and time management.

Ability to manage multiple projects and priorities in a fast-paced environment while maintaining accuracy.

Self-motivated and able to work independently while collaborating with a team.

Strong customer service and problem-solving skills, with a proactive approach to resolving issues.

Professional, dependable, and committed to maintaining high standards of integrity and quality.

Why Consider This Opportunity?

Join a growing company where you can contribute to a variety of projects, collaborate across teams, and build your project management experience within the printing and signage industry. This role is ideal for someone who enjoys a mix of customer interaction, coordination, and hands-on problem-solving in a production-focused environment.