Full-Time Exterior & Roofing Repair Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Overview

We are a family-owned roofing, siding, window, and insulation contracting company with over 45 years of experience and a trusted reputation across Massachusetts. With locations in North Grafton, Wrentham, Bedford, and Nantucket, our team prides itself on quality workmanship, and integrity.

Position Overview

This is a hands-on repair role for someone who enjoys working in the field and helping homeowners directly. Our office team will handle your scheduling so you can focus on what matters—assessing repair needs, providing solutions, and doing the work. You’ll write estimates, complete repairs, or schedule follow-ups as needed.

A key part of this position where you can earn commissions, is recognizing opportunities to turn your repair visits into full project sales. This is a sales-forward position where you can sometimes turn repairs into full roof replacements, siding upgrades, or multi-scope renovations.

The work includes a wide variety of exterior repairs including fascia and trim repairs, siding work, gutter fixes, minor carpentry, roof inspections, roof repairs, flashing fixes and more.

Key Responsibilities:

• Travel to homes and job sites throughout Massachusetts and surrounding areas (Company truck and fuel provided)
• Meet with clients at scheduled appointments to evaluate repair needs
• Inspect and diagnose issues related to roofing, siding, gutters, flashing, fascia, trim, and other general exterior conditions
• Provide on-site explanations and write clear, professional proposals or contracts
• Upsell additional services and upgrades, such as full roof replacements, siding
• improvements, or multi-scope renovations
• Complete small to mid-sized repairs ensuring high quality craftmanship
• Maintain high standards of cleanliness, craftsmanship, and communication
• Document all job-related details, customer interactions, and material needs
• Coordinate closely with the office team and uphold our company’s reputation for quality

Ideal Candidate:

• Hands-on experience in a wide variety of exterior repairs
• Strong sales motivation with a proven ability to upsell
• Comfortable speaking with homeowners and discussing service options and pricing
• Reliable, honest, and organized with strong attention to detail
• Self-motivated and capable of working independently
• Calm under pressure with strong follow-through
• Experience using AccuLynx or similar software is a plus (training provided)

Requirements:

• Valid driver's license (company vehicle and fuel provided)
• Ability to lift up to 50lbs and use basic hand and power tools (company tools and ladders provided)
• Excellent communication and customer service skills
• Background check required
• Available for a consistent full-time schedule (32+ hours/week)

We Offer:

• Competitive hourly pay starting at $25+/hr
• Commission opportunities for closing additional repair or replacement work
• Steady work with flexibility and autonomy
• Support from a responsive, family-oriented team
• Training and advancement opportunities as we expand our repair division

To Apply:

If you are passionate about helping homeowners improve their properties and have a knack for sales, we invite you to apply today to join our dedicated team at Northeast Home & Energy!