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Operations Manager — Customer Experience & Profitability

SP+

SP+ in Detroit, Michigan, is seeking a dedicated professional to lead a diverse team and ensure every client interaction counts. The role includes resolving client concerns, hiring and training staff, maximizing profitability, and maintaining operational standards. Successful candidates will demonstrate strong leadership skills, a passion for customer service, and prior budgeting experience. SP+ prioritizes diversity and inclusion in hiring practices. #J-18808-Ljbffr SP+

Vacancy posted 3 days ago
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