Concierge

Concierge Position at Thornwood Apartments

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.

HIRING Part-Time Concierge for Thornwood Apartments in Germantown

The Concierge is the first impression of the community and is responsible for providing superior customer service to residents. Duties include managing the front desk, greeting residents and visitors, monitoring surveillance cameras, and providing exemplary customer service.

We are currently hiring for the following schedule:

Morning Shift

Monday-Friday, 7:00 AM - 12:00 PM

We invest in our associates with:

• Competitive biweekly pay + $125 leasing commissions + split monthly renewal commissions
• Monthly cell phone allowance & quarterly shopping report bonus
• Housing discount
• BCBS health, dental, vision, disability/life insurance
• Matching 401K
• Training, career development, tuition reimbursement
• Recognition & rewards through Awardco + associate appreciations & incentives
• $500 associate referrals
• Employee connect resources for legal, financial & personal support

CONCIERGE JOB RESPONSIBILITIES:

• 2-4 years concierge, front desk, or customer service experience.
• Availability to work a flexible schedule; any day of the week including weekends.
• Self-motivated, self-starter, enthusiastic, resourceful.
• Exceptional communication skills - both verbal and written.
• Greets and assists residents and their guests in a courteous and efficient manner: and plays a vital role in ensuring the overall resident satisfaction.
• Answer the telephone, provide information, forward calls and take messages as necessary.
• Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
• Watch the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contact the police department as needed.
• Performs other job-related duties as assigned.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.