Property Manager

Property ManagerJ.C. Hart Company is a family owned, highly respected multi-family real estate development, construction and property management organization. We are very proud of our one of a kind designs and the value we add to so many communities. Our Associates are our greatest asset and we take a lot of pride in being a Best Places to Work. Our Associates acknowledge us for providing a growth oriented, family friendly culture steeped in Core Values and Purpose that provides a rich and rewarding career. Our hiring, training and Associate Development are centered around our Core Values and Purpose. Our Core Values of Passion, Integrity, Development, Innovation and Teamwork guide us each and every day as we do business. At J.C. Hart, we strive to be a Partner and Employer of First Choice.We are looking for a Property Manager to oversee one of our communities in Sylvania, Ohio, SOMO Flats!J.C. Hart BenefitsPaid weekly, every FridayMedical, Dental, Vision, Life and Disability insuranceGenerous Paid Time Off (PTO) plan *with opportunities to earn additional PTO401(k) plan with an impressive company match40% apartment rent discountAbove industry average bonuses including: impact, renewal, move-in, holiday, anniversary, and wellnessPaid volunteer timePaid parental leaveEmployee Assistance Program (EAP)Associate referral bonusesPaid training and certifications$3,000 annual continuing education reimbursementCareer development opportunities and supportWellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program5 company sponsored social events per yearEssential FunctionsResident Experience ManagementStrives to create and enhance Resident Experiences to meet the company Purpose to "Make Your Home an Enjoyable Living Experience."Establishes rapport with Residents and/or Prospects providing personalized service consistent with Fair Housing standardsAccountable for Community curb appeal through daily clubhouse and amenity walks to meet company condition standardsOversees the details of move-in and move-out experiences with the assistance of the Resident Experience Team and MaintenanceEnsures apartments for new move-ins meet quality and cleanliness expectations and accountable to create and provide an exceptional move-in experience for new ResidentsGuides, plans, attends, and completes Resident social functions such as Resident Appreciation events, parties, and other organized activities for the ResidentsAccountable for the handling of Resident questions or concerns, including service requests, feedback, complaints, functions, lease renewals, etc.Coaches Resident Experience Team to fulfill Resident satisfaction goals and strives for exceptional feedback through surveys and online reviewsLeasingResponsible for driving overall occupancy through renewal, retention, and referral efforts with current Residents, ensuring unit availability is accurate in management softwareAccountable for weekly model and/or market-ready show apartment walks to monitor show conditions for Leasing TeamsDemonstrates competency in all areas of apartment sales/leasing, including telephone technique, appointment setting, prospect qualifications, apartment showings, closings, and follow-up in support of Leasing TeamsAccountable for preparation, processing, and signing of new/renewed leases and related forms. Oversees these procedures when performed by other AssociatesOperations and AdministrativeAccountable for records and activities logged/input in management software such as lease signings, rent payments, fees, invoice processing, maintenance requests, Resident communications, document management, etc.Responsible for the completion of Final Account Statements for outstanding balances related to utilities, damages, etc. upon a Resident's move outMaintains necessary records of all financial transactions of property (i.e. bills, budget control, etc.) and understands the budget process, the monthly financial statements, variances, and how they relate to the budgetTakes necessary action when needed upon receiving monthly file audit report from designated Accounts ManagerOversees the activity of outside contractors/preferred partners working on the property and ensures keys are properly signed out when neededProvides coaching and training, technical assistance, and guidance for the Resident Experience team as it relates to shared operations and administrative tasksLeadershipPlans and holds daily and weekly team meetings to connect and communicate activities between management, maintenance, and leasing teamsCompletes monthly 1:1 meetings with the Associates to mentor and encourage developmentQualificationsLicenses & CertificationsPreferred: CAMEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.