Transportation Specialist

Overview UnityPoint-St. Luke's (Downtown Location) Area of Interest: Patient Care FTE/Hours per pay period: 1.0 Department: Paratransit Service Shift: Varies Job ID: 186101 Overview Hours: Monday-Friday 8am-4:30pm Responsible for transporting ambulatory and non-ambulatory persons (in wheelchairs) via a wheelchair van. Interact professionally with other healthcare professionals, disabled, disadvantaged, sick and injured persons. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices. Secures all passengers in the van per Hospital Passenger Securement policy. Provide door-through-door pick-up and drop-off for all customers. Map out routes to and from specified destinations, identifying the most efficient route. Complete daily vehicle and equipment inspections. Assists individuals or maneuvers wheelchairs on and off the vehicle. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. Documents required information per transport. Qualifications Education High School Diploma or Equivalent Experience Previous customer service experience required. License(s)/Certification(s) Valid driver’s license when driving any vehicle for work-related reasons. Basic Life Support Certification must be obtained within 30 days of start date Knowledge/Skills/Abilities Local geographical knowledge and ability to operate GPS devise. Must be able to work with minimal supervision and assume responsibility for timely completion of assigned functions. Must be able to communicate effectively with people of a diverse professional, educational, and cultural background. #J-18808-Ljbffr