Veterinary Receptionist

Job Title: Receptionist

Your Family Veterinarian in Orlando, FL, has built its reputation since 2005 on the guiding principle of treating every patient like our own. This commitment to personalized care is reflected in our excellent 4.8-star Google rating. If you are looking for a hospital where you can immediately feel the impact of your efforts and join a dedicated group of teammates, this is your opportunity to do your best work. When you join Your Family Veterinarian, you gain the benefit of working within a supportive environment dedicated to your professional growth. While we are a deeply localized clinic, we are supported by a broader network that prioritizes professional education and career progression.

Our focus is on delivering comprehensive, full-service small animal medicine, ensuring you have the necessary tools to provide the highest standard of care. Our clinical offerings include wellness and prevention, testing and diagnostics, advanced care, and a full suite of surgical procedures. Furthermore, we are equipped to handle urgent care and emergency situations, providing immediate, high-quality attention to the pets in our community.

You will be utilizing established protocols in a clinic committed to both daily pet wellness and complex case management. Your Family Veterinarian is located conveniently in Orlando, FL, a dynamic and growing metropolitan area. The clinic is situated on East Colonial Drive, allowing for easy access. Joining us means living and working in a city where your professional contributions are immediately valued by the local residents, giving you the opportunity to quickly build strong client relationships and deeply integrate into the local culture that has repeatedly recognized us as a neighborhood favorite.

Your Impact as a Receptionist

• Be the director of first impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure seamless care coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including medical, dental, and vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like life insurance and disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Reasonable accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.