Fleet Service Operation Manager

Job Description

Job Description

Job Category: Full Time | Onsite - Direct Hire Opportunity

Salary Range: $90,000 - $110,000 + Bonus

Industry: Heavy-Duty Truck & Trailer Repair Services

BBSI is partnering with one of Southern California's most respected heavy-duty truck and trailer repair companies to identify an experienced Operations Manager who is ready to become the right-hand leader to the company President.

This is not your typical Operations Manager role. We're looking for someone who thrives in a hands-on environment, enjoys developing people, improving processes, and leading by example. You'll oversee the day-to-day operations of a growing service organization while helping position the company for continued expansion throughout Southern California.

If you're a proven leader in the heavy-duty truck, trailer, fleet maintenance, or transportation service industry and enjoy building high-performing teams, we'd love to speak with you.

Responsibilities:

Leadership

·         Lead and develop the Shop Supervisor, Operations Coordinator, Parts Coordinator, and support staff.

·         Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

·         Coach, mentor, and develop employees while maintaining high performance standards.

·         Partner closely with ownership to execute strategic initiatives and operational goals.

Operations

·         Manage daily shop workflow, technician productivity, and mobile fleet scheduling.

·         Improve operational processes to maximize efficiency and profitability.

·         Ensure work orders are processed accurately and completed on time.

·         Monitor KPIs, shop utilization, labor efficiency, and operational performance.

·         Maintain compliance with DOT, BIT, OSHA, and company safety standards.

Customer & Business Operations

·         Build and maintain strong relationships with fleet customers.

·         Collaborate with the Parts Department to improve inventory management and vendor relationships.

·         Provide leadership reporting and recommendations to ownership.

Required Qualifications

·         5+ years of Operations Management experience within the Heavy-Duty Truck, Trailer Repair, Fleet Maintenance, or Transportation Service industry.

·         Bilingual in English & Spanish (Required).

·         Proven experience leading teams in a service-based operation.

·         Experience managing shop operations, workflow, scheduling, and customer service.

·         Strong understanding of DOT and BIT regulations.

·         Experience with shop management or fleet management software

Compensation & Benefits

·         Annual Base Salary + Performance Bonus based on company goals

·         Health Benefits, PTO, Sick Pay

·         Stable, family-oriented company culture

·         Long-term career growth opportunity

·         Opportunity to grow with a business that is expanding into Class 8 truck repair and fleet services across the western U.S.

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
California applicants: to see how we protect your data, visit our website at -notice-california-applicants.

Company Description

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nCalifornia applicants: to see how we protect your data, visit our website at