Service Desk Manager - Lead & Elevate IT Support
Universal Data Inc
Universal Data Inc in New Orleans seeks a Service Desk Manager to oversee the day-to-day service delivery within the Managed Services Department, collaborating with other department managers to drive efficiency and client satisfaction. You will lead technicians, enforce SOPs, and monitor KPIs/SLAs while providing ongoing professional development and acting as a client liaison to address active service issues. #J-18808-Ljbffr Universal Data Inc
Vacancy posted 2 days ago
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