Lead Solution Engineer, Field Service

Field Service Solution Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 07/31/2026.

The Field Service Solution Engineer is responsible for presenting innovative Salesforce solutions that advance the field service management market. The successful candidate must possess technical and sales expertise to establish credibility and maintain a confident, professional presence with both internal stakeholders and external customers. Our team collaborates across the sales organization to develop transformational visions utilizing Salesforce technology solutions while addressing technical objections within complex sales campaigns.

Your Impact:

• Promote Salesforce Field Service and Salesforce Scheduler value propositions to customers (including C-level executives and IT) and field teams
• Evaluate business operations and technology impact assessments
• Present comprehensive findings including critical pain points, proposed solutions aligned with business requirements, and return on investment analysis where applicable
• Contribute to the development of technical sales strategies
• Configure and demonstrate innovative solutions that accurately reflect each customer's unique business requirements through customized presentations
• Analyze and recommend optimal solution architectures
• Partner with Field Sales teams, Account Executives, and Product Management to deliver appropriate solutions while establishing credibility and trust with customers

Minimum Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or Management Information Systems
• Demonstrated experience as a solution engineer or sales engineer, preferably within the field service management technology sector
• Willingness to travel domestically as required

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: .

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

The typical base salary range for this position is $113,330 - $210,910 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.