Experienced Service Advisor

Become part of a strong service team at one of San Diego’s largest and most respected group of dealerships, which services Dalton Toyota National City and Dalton Subaru National City. This is a great opportunity to work with an industry leader known for its friendly and welcoming environment, exceptional customer service, and large and loyal customer base. We are looking for experienced service advisors/consultants who are enthusiastic, honest, hard-working, organized, committed to great customer service, and want to be a top earner in their field. Our Service Advisors’ annual gross wages commonly range between $72,000 and $120,000 (salary plus commission) or more based on your skills.Company and Service Department Overview:Dalton Motors services Dalton Toyota National City and Dalton Subaru National City, and is located less than 20 minutes from most areas of San Diego. Founded in Guadalajara in 1945, Dalton Motors is a family owned and operated business with over 30 dealerships serving major manufacturers including Toyota and others. They are continuing the legacy of Frank Motors, an automotive and community presence since 1965. Dalton Motors has a large and well stocked parts department and a Service Development Center (SDC) dedicated to setting and reminding customers of their service appointments. We have extremely knowledgeable and experienced service advisors who are highly productive and used to working in a fast-paced, customer friendly environment. We have ongoing training for our staff, including technician and service advisor/consultant training from the manufacturer, new product on-line training, and job specific training by our in-house trainer. Our service and parts areas run very smoothly in large part due to our solid processes and trained, skilled staff, many of whom have been at our stores for twenty years or more.Dalton Motors Benefits:Full Benefits 1st of the month after 60 days of employment including Health, Vision, & Dental Insurance401k planPaid vacationPaid manufacturer product trainingEmployee Assistance ProgramEmployee vehicle purchase programAdvancement opportunitiesSome of what you will do:Greet customers and create a welcoming and friendly environmentPerform a walk around of the customers vehicle with the customerUpdate Customer InformationWork with the customer to evaluate their service needs, review past service history, and make recommendations for repairsCheck for open RecallsInstill confidence in the customer by completing accurate estimates for parts and laborPartner with service technicians to ensure work is completed and done on timeBuild trust in customers by checking up on repairs, explaining completed work, and ensuring customer satisfactionContinue to develop your skills through training and experience and take your career to new heights!What we are looking for:Minimum of 5 years new car dealership automotive service advisor experience.Minimum of a high school diploma or equivalentValid driver's licenseExcellent communication skills, both written and verballyOutstanding customer service skillsProficient Computer SkillsProfessional work ethic and high integrityAbility to work as a team and/or independentlyStrong problem solving and follow up skillsSupplemental pay types:Commission payAt Dalton Motors, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans’ status, color, religion, disability, sexual orientation and beliefs. #J-18808-Ljbffr