HVAC Maintenance Technician

Benefits:

401(k) matching

Company car

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

HVAC Maintenance Technicians are responsible for performing a variety of routine maintenance and repairs on residential and light commercial HVAC equipment while upholding the core values and vision of Zimmerman Plumbing & Heating, Inc. (ZPH).

Summary of Duties:

Customer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative. The ability to effectively communicate with all customers and fellow staff. Representative duties include:

Perform routine service and maintenance on residential and commercial HVAC equipment to ZPH standards

Assess client concerns regarding home comfort and provide necessary recommendations

Make necessary on-site repairs or scheduling repairs to be completed with client approval

Keep detailed invoicing of work performed during each scheduled appointment, including all necessary notes, payments and signatures

All on-site financial transactions for completed work by clients and the handling of cash, checks, and credit cards after work is completed

Provide timely and professional communication through email, text, and phone to fellow staff and clients

Utilize and understand company dispatching software

Maintain a professional appearance with company provided uniforms and recommended attire during all working hours

Perform related duties as assigned by manager, supervisor, or President

Physical demands including driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located in crawlspaces, attics, rooftops, and other locations

Perform job duties without direct oversight or assistance

Maintain regular, daily communication with office personnel for status updates and job scheduling

Provide thorough and prompt follow-up communication to clients and coworkers

Maintain a clean and organized company vehicle; washed weekly and waxed twice a year

Provide own personal tools as set forth by company tool policy

Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturday availability. Schedules to be determined at the time of hire.

Provide clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is complete. Keeping all relationships consistent, positive and only as working relationships

Adherence to ZPH handbook, policies and procedures

Job Qualifications:

High school graduate – preferably with customer service experience. HVAC experience and mechanically inclined ideal

Good verbal and written skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with clients and coworkers

Physical ability to perform all duties noted above and able to work safely in any weather condition found in Central Pennsylvania

Interest and initiative in maintaining and advancing his/her skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities. Maintain current certifications, licenses, and similar.

Current Pennsylvania driver’s license and the ability to operate all fleet vehicles within 30 days of initial employment. Incumbent must be insurable by current ZPH insurance carrier.

Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints

Must pass initial background check, physical, and drug test prior to hire as well as on-going random drug tests.

Wages based on experience.