Bienville House Bellman Full Time Valid Drivers License Required

Bienville House Bellman Full Time Valid Drivers License Required Job Category : Guest Services Requisition Number : BIENV003064 Posted: July 6, 2026 Full-Time On-site Locations New Orleans, LA 701302201, USA Description Summary : The Bellman delivers luggage to and from the guests’ hotel rooms. Essential Duties and Responsibilities Be available for flexible schedules including nights, holidays and weekends. Transfer trunks, packages, and other baggage to room or loading area Arrange for outgoing freight, express or mail shipments, compute charges, tag article and record information such as addressee, addressor, carrier and charges on specified forms Supply guests with information on hotel services and amenities Deliver requested amenities to guest rooms Supply guests with travel information such as transportation rates, routes and schedules Escort incoming guest to room Arrange for cleaning, laundering and repair of guests' clothing and other items Compute charge slips for services rendered guests and forward slips to front desk Perform related services as requested by guest or manager Other duties as assigned Requirements Competency Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; respond to requests for service and assistance; meet commitments Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; ability to build morale and group commitments to goals and objectives; support the team's efforts to succeed; recognize accomplishments of other team members Written Communication - Ability to read and interpret written information Diversity - Show respect and sensitivity for cultural differences Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel's organizational values Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel's goals and values; benefit hotel through outside activities; respect diversity Attendance and Punctuality - Consistently to work on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan Motivation - Set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals Planning and Organizing - Prioritize and plan work activities; use time efficiently Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly Qualifications The requirements listed below are representative of the knowledge, skills and abilities required for an individual to successfully perform the duties and responsibilities of the Bellman position. Language Ability Effectively interact and communicate with people from diverse backgrounds Read and comprehend simple instructions, short correspondence, and memos Effectively present information in one-on-one and small group situations to customers, clients and co-associates of the hotel Math Ability Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals Compute rate, ratio, and percent Draw and interpret bar graphs Reasoning Ability Apply common sense understanding to carry out detailed but uninvolved written or oral instructions Deal with problems involving a few concrete variables in standardized situations Work Environment The noise level in the work environment is usually moderate The position is located inside where the temperatures are controlled and monitored Physical Demands Regularly lift and/or move up to 50 pounds Occasionally lift and/or move up to 100 pounds Regularly stand, walk, use hands to finger, handle or feel, reach with hands and arms and talk or hear Occasionally stoop, kneel, crouch or crawl Position Status and Availability Full-time, flexible (AM or PM) shift, Monday – Sunday including holidays Education and Experience High school diploma or general education degree (GED) One (1) year of customer service experience Previous Bellman and/or Doorman experience highly preferred. Education Preferred: High School or better. Experience Preferred: Two years of prior experience in luxury hotels. Licenses & Certifications Required: Valid Drivers License. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Hotel Monteleone