Program Manager

Responsibilities Facilitate the execution of programs and projects of various sizes. Monitor metrics and program health, anticipate and clear blockers, manage escalations. Effectively communicate at all levels of the project team—ensuring sponsors and key stakeholders are aware of status, risks, issues, critical dependencies, and the impact of changes and key decisions. Facilitate multi‑functional working group discussions. Influence and mediate challenging conversations and decisions across divisions to ensure a clear direction and focus for the project and drive to resolutions. Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations. Work with the change management team to build and execute strategic change‑management plans, including executive‑level communications, associate experiences, customer impacts, etc. Partner with internal functions that connect to our teams and require our collaboration. Matrix‑manage a team of associates and contractors located in multiple states and across several disciplines. Occasionally required to work late evenings and weekends as needed. May travel up to 10% as needed. Perform other duties as assigned. Education and Certifications Bachelor’s degree required. PMP or PgMP certification a plus. Work Experience 5+ years of project/program management experience. Knowledge Knowledge of insurance and how business needs translate to data and technology needs. Skill Sets Experience managing cross‑functional teams. Excellent written and verbal communication skills, including preparation of executive materials. Strong quantitative, analytical, and problem‑solving abilities. Ability to present complex subject matter in a clear, concise, and compelling manner. Expertise in relationship building with the ability to work effectively with multiple constituents, including peers, executive leaders, and senior management. Ability to flip back and forth from strategy to tactics quickly. Self‑motivated with strong organizational skills, attention to detail, and ability to prioritize. Experience working in an environment that leverages Agile principles to organize and drive work. Clear results orientation. Travel May travel up to 10% of the time. Work Authorization US work authorization required. Markel does not provide visa sponsorship for this position, now or in the future. What’s in it for you Option to select from multiple health, dental, and vision insurance plan options and optional life, disability, and AD&D insurance. 401(k) with employer match contributions. Employee Stock Purchase Plan. PTO, corporate holidays, and floating holidays. Parental leave. Equal Employment Opportunity Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectionate or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. #J-18808-Ljbffr