Engineering Operations Technician

Description Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon's front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key Job Responsibilities Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA) Perform rack installs and rack decommissioning within internal SLA Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support change management program Monitor daily work requests, manage to resolution, and execute projects from conception to completion On‑site support of contractors, sub‑contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations. Role may support more than one location/site. Physical Requirements Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications 2+ years of Microsoft Office products and applications experience 2+ years of electrical and mechanical experience Ability to work on a flexible schedule including days, nights, and/or weekends. Preferred Qualifications Experience working in a data center or mission‑critical facility (example: hospital, military facility, public safety facility, etc.) Associate or higher education in related field Experience with reading and writing procedures, technical documents, and engineering drawings Compensation and Benefits USA, CA, Gilroy – $43.00 – $75.00 USD hourly. The base salary range for this position is listed above. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Equal Employment Opportunity Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County Compliance Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr