Technical Support Specialist

Technical Support Specialist Location: Charlotte Date Posted: April 20, 2023 Company: Security101– Charlotte is now recruiting a commercial electronic security programmer with experience in configuring access control and video management systems. Salary: This is a full time non-exempt position with an hourly wage range from $34.00 to $41.00, commensurate with skills, product knowledge and programming experience. Benefits: Our benefits include medical, dental, vision, prescription coverage, 401(k) match plan, paid holidays, PTO and more. We also provide a company cell phone and laptop. Why join Security 101? Competitive compensation. Industry‑leading security products, solutions and support. Growth opportunities in a dynamic, expanding company. A team‑oriented culture that values high performance. Skills/Abilities: Must have at least 3 years’ career experience installing, servicing, and programming commercial access control, IP‑based video systems and intrusion alarm systems. Experience with access control panel programming. The ability to build a video or access control server from ground up. Familiarity/experience with alarm panel configuration and programming. Understanding of SQL and databases. Current Certification: Current certification in one of the following is essential: Access Control: Genetec, S2, AMAG, RS2, DMP and OpenPath. VMS: Milestone, IPConfigure, Genetec, Bosch. Intrusion: DMP, Bosch, Honeywell. Responsibilities: Assist in field design layout for larger enterprise systems. Troubleshoot wide area/segmented networks. Work directly with end users on how to operate systems. Work directly with IT departments to assist with needed network topography for security equipment. Familiarity with SIP IP phone systems is a bonus. Managing quality control and providing fanatical customer service! Taking responsibility for and tracking project progress. Education: High School (or GED) minimum requirement. Electronics training from a Technical School or Military training in electronics or communications (preferred). Security 101 is a DFWP and EOE. Our employees work in a motivating, team-oriented work environment. #J-18808-Ljbffr Security 101