Head of Customer Insights & Strategy
Airwallex
Airwallex is building a brand-new Customer Insights function within Operations Strategy. As Senior Manager, you will interview customers, run surveys, analyze data, and deliver executive-ready recommendations that shape product, GTM, and investment choices. You’ll partner with Product, Engineering, Commercial, and Strategy to embed insights into product improvements. The role is based in San Francisco, CA, with opportunities to scale the analytics function. #J-18808-Ljbffr Airwallex
- ...from Verkada. Role Overview As Head of Deployment , you’ll build... ...sits closest to Serval’s customers — where product meets reality... ...value while feeding critical insights back into product and engineering... ...rollout. Drive technical strategy for migrations , integrations...SuggestedTemporary workImmediate start
- Genentech seeks a Segment Strategy Leader (Team Lead or IC) to shape and manage access and contracting strategies for key customer segments. You will influence cross-functional teams, advise on discounts and portfolio options, and align with senior leaders to optimize...SuggestedRemote job
$99k - $232k
...LevelManagerJob Description & SummaryThe OpportunityAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will...SuggestedFull timeH1b$200k - $250k
...‑value, shape self‑service onboarding infrastructure, and turn customer deployment learnings into durable product and integration improvements... ...targets for each. Own the data migration and integration strategy at a systems level, solving implementation risk structurally...SuggestedWork at officeImmediate start- Jazz Pharmaceuticals is seeking a Senior Director of Customer Analytics & Insights to lead integrated, decision-ready insights across HCPs, patients, care teams, and payers. You will shape analytics strategy, guide execution, and embed customer insights in decision making...Suggested
$154k - $209k
...scenario planning and analysis platform so our customers can outpace their competition and the... ...by operating principles of being strategy-led, values-based and disciplined in execution... ...clear, contextual, and diagnostic insights directly into the daily workflows of Customer...Local area$140k
...purchase experience for retailers and their customers by providing merchants with AI-driven... ...an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving... ...program performance, leveraging data and insights to identify areas of opportunity that deliver...Flexible hours$112k - $215.1k
The OpportunityJoin Adobe as the Strategy & Operations Partner to the Sr. Director/Director of Customer Group Marketing and contribute to a world-class marketing organization... ...and synthesize performance signals, data, and insights into a coherent viewIdentify patterns, gaps,...Full timeTemporary workLocal areaWorldwide- Requirements 5+ years operating in Revenue Strategy, Sales Strategy, CS Operations, or... ...‑to‑end Direct experience supporting a Customer Success or Post‑Sales organization. You’... ...leadership day‑to‑day and feed field‑level insight back into the broader Revenue Strategy...
$157k - $216k
...Executive Engagement Program Manager - Strategy Hybrid About Us At Cloudflare, we are... ...websites and other Internet properties for customers ranging from individual bloggers to SMBs... ...strategy, and feed post-engagement insights back to Sales and leadership to inform next...Temporary workLocal areaFlexible hours$217.4k - $403.7k
...OpportunityThe Access and Contracting Segment Strategy Leader (Team Lead or IC) serves as an... ...organization and Genentech for a key customer segment (e.g., Channel & Distribution).... ...contracting decision support and rationale, insights and recommendations on discounts,...Full timeContract workTemporary workWork experience placementLocal areaRemote workHome officeRelocation package- Genentech is seeking an Access and Contracting Segment Strategy Leader (Team Lead or IC) to shape and govern the segment strategy for key customers, including discounts, rebates, and negotiation strategies. Location flexibility is noted with strong preference for a South...
$275k - $330k
...forward. What the job involves:The Global Head of Client Strategy & Growth, Property Management, is... ...while allowing for regional customization based on local market requirementsDrive... ...qualifications to generate valuable insights about how your unique profile aligns...Full timeContract workLocal areaImmediate startWorldwide$240k - $295k
...Description POSITION SUMMARY: The Senior Director, Key Customer Strategy serves as Rigel's commercial leader and subject matter expert... ...advisor to Commercial Leadership, translating key customer insights into actionable recommendations that influence brand strategy...Work at officeFlexible hours- Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support for banking customers on the Casca platform. This role involves hiring and training a team, managing escalations, and integrating...
$230k - $260k
...work on Notion.Notinos (our employees) are customer zero in bringing this future of work to... ...their life’s work.About the Role:The CX Strategy & Ops Lead is responsible for designing &... ...OKRsServe as a strategic trusted advisor to Head of CX and CX Leadership teamSkills You'll...Local area$98k - $137k
...this hybrid role, you will manage client relationships across various Consumer Tech accounts and execute effective communication strategies while leading a team. The ideal candidate has strong agency experience, a passion for storytelling, and skills in financial communications...- ...Director of Analytics to drive the transformation of our healthcare analytics function. This critical role involves owning the analytics strategy and leading a team to build a modern reporting infrastructure aligned with client needs. Your expertise in healthcare data will...
- ...today and in the future. The Director of Customer Growth leads a team of Account Managers... ...leveraging a deep understanding of customer AI strategies. The Director partners cross-functionally with Product and Marketing, utilizing insights from the existing customer base to...Full timeLocal areaRemote workWorldwideFlexible hours
$155k - $219k
...-Time /On-siteAs a Manager of Nonprofit Customer Success, you will lead a team of Customer... ...Success ManagersLeading our recruiting strategy to attract and hire high-quality candidatesCoach... ...gives go-to-market teams actionable insights. By democratizing access to people data,...Full time$205k - $250k
...do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes... ....Ability to translate customer data into actionable insights; identify gaps in the customer lifecycle and...Temporary work- A leading consulting firm is seeking a Senior Product Manager to lead product strategy and execution. In this role, you will shape product visions, drive execution through all lifecycle phases, and foster collaboration among diverse teams. Ideal candidates should possess...
$100k - $120k
About the TeamYou will be part of the Customer Relationship Marketing (CRM) team, which sits... ...the brand’s key initiatives and growth strategies. About the RoleAs Manager, CRM for Mark... ...to see trends and to extract actionable insights from data to drive resultsStrong...H1bWork at officeLocal areaHome officeRelocation packageMonday to Thursday$222k - $312.6k
...world’s leading data and AI infrastructure platform so customers can transform deep data insights into business outcomes.Founded by engineers and... ...verbal skills with the ability to articulate complex strategies clearly and concisely.Pay Range TransparencyDatabricks...Local areaWorldwide$94k - $125k
...is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate... ...continuously optimize programs and incentive strategies that attract customers to participate in... ...peer review sites such as Gartner Peer Insights, G2, and TrustRadiusInfluence how the...Work at office- ...world more agree-able for our employees, customers and the communities in which we live and... ..., identifying growth and providing insights to the business that improve future outcomes... ...ResponsibilitiesOwn and execute win/win negotiation strategies for a high quantity of renewals that...Contract workFlexible hoursShift work
$138k - $189k
...s talk.About this roleOkta is seeking a Customer Marketing Manager to own our Customer Advisory... ...management, sales, etc.) to drive the strategy and execution of advocacy programs,... ...between-meeting touchpoints.Provide customer insights. Synthesize customer feedback, route it...Local areaWorldwideFlexible hours- ...value for our clients through sustained customer relevance. Our capabilities span ideation... ...; creative, media and marketing strategy; and campaign, content and channel orchestration... ...subject matter advisors, to generate insights and deliver customer-centric, insight-driven...Full timeContract workLive inWork at officeLocal area
- ...function scales. This role sits at the intersection of sales strategy and customer outcomes — your work directly fuels company growth. What... ...proactively flag risks and opportunities Feed customer insights into product, support, and marketing teams to improve...Full time
- ...partners to optimize campaigns and identify new opportunities. Translate partner goals and data into clear, actionable insights for effective media strategies. Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement best practices....Full timeWork at officeRelocationRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Insights & Strategy. Be the first to apply!
- head of strategy San Francisco, CA
- airline customer San Francisco, CA
- customer engineer San Francisco, CA
- customer retention San Francisco, CA
- customer project program manager San Francisco, CA
- amazon customer San Francisco, CA
- customer satisfaction San Francisco, CA
- work from home customer San Francisco, CA
- customer liaison San Francisco, CA
- customer San Francisco, CA


