IT Solutions Design Specialist (US)

Work Location: Tempe, Arizona, United States of America Hours: 40 hours per week Pay: $98,160 – $159,270 USD Line Of Business Technology Solutions Job Description The IT Solutions Design Specialist leads the creation of comprehensive end-to-end detailed solutions, with overall accountability for the technical design and delivery of the System Design Specification (SDS). The role focuses on large‑scale, complex or enterprise projects and may also include complex programming/coding. Depth & Scope Provides technical expertise and guidance to others in a lead capacity and works autonomously Expert knowledge of the business, organization, technical environment, processes, procedures, tools and relevant technology areas (e.g., Architecture, Infrastructure, Security) from a design/support/solutions perspective Primary subject‑matter expert in multiple areas and consults with clients or project teams regarding research, analysis, design, hardware/software support or development of technical solutions and testing Works autonomously and leads on a diverse range of activities (e.g., design, support of technical business solutions) and is relied upon to coach, educate and monitor the work of others Acts as an internal expert resource for technical information exchange with project teams, providing insight and recommendations to the business and/or external vendors Typically reports to a Senior IT Development Manager or higher Education & Experience Undergraduate degree or Technical Certificate Graduate degree preferred 7+ years related experience Preferred Qualifications 5+ years of experience with monitoring tools: Dynatrace, Datadog, Splunk Strong incident response, debugging and problem‑solving skills using tools such as ServiceNow 5+ years of experience working with clients during incident triage activities 5+ years of experience working with cross‑functional teams using tools such as PowerBI, Confluence, Jira Background in security, compliance or regulated environments Experience supporting 24x7 production systems with on‑call rotations (PagerDuty) Experience acting as team lead, mentor for junior team members Financial Services, Credit Cards domain experience is an asset Experience in testing and DevOps environments is an asset Physical Requirements Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment – Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Equal Opportunity Employer TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io with your full name, preferred contact method, and the needed accommodation. #J-18808-Ljbffr TD