Assistant Office Manager

Job Description

Job Description

Job Summary:

The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.

Supervisory Responsibilities:

•    Train new staff and orientate to their new office.

•    Coordinates and oversees the day-to-day workflow of subordinate staff in the location.

•    As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.  

•    Assist with location inventory. 

•    Fill in for Office Manager when out of office.

•    Become proficient in each Job position listed in their practice.

Duties/Responsibilities:

•    Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.

•    Manages daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.

•    Collaborates with location manager to plan, direct, and coordinate KPI’s, goals, operational productivity.  

•    Collaborate with other managers to analyze costs, benefits, and losses of company profits.

•    Assist in Managing inventory, facilitating purchases as needed.

•    Manages conflicts and resolves complaints about or within the practice location.

•    Assist in task related audits.

•    Performs other related duties as assigned. 

•    Assist with operational flow, IE: wait times, patient schedules, patient flow.

•    Maintain open communication with providers regarding the schedules, patient issues.

•    Attend monthly office manager meeting.

•    Have all paperwork prepared for the following day.

Required Skills/Abilities: 

•    Excellent verbal and written communication skills. 

•    Ability to work both independently and collaboratively.

•    Excellent time management skills with the ability to assign and delegate tasks.

•    Proficient with Microsoft Office Suite or related software.

•    Excellent organizational skills and attention to detail.

•    Critical thinking skills.

Education and Experience:

•    Two years of related experience in the industry required.

•    Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.

Physical Requirements: 

•    Prolonged periods sitting at a desk and working on a computer.

•    Must be able to lift up to 25 pounds at times.