RT Support Specialist (HLC)

Job Description As the Residential Support Specialist, you will provide basic monitoring of clients' physical/medical status. Assist with Admission and assessments and discharges. Observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with clients and provide a listening ear and respond empathetically to client needs without counseling. The Residential Support Specialist will ensure the Mission of The Salvation Army is effectively carried out. What You Will Do Adhere to the policy and procedures of The Salvation Army Harbor Light Center Teach educational classes as assigned Maintain written class curriculum and handouts Provide documentation of class attendance using sign-in sheets and the electronic medical record system Assist in maintaining a structured environment for clients Provide written progress notes to clients, case manager and counselor regarding observed behaviors in or out of the classroom Provide support, encouragement, and compassion to clients as needed Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor Attend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed Regularly and routinely interact with clients Provide a listening ear and respond empathically to client needs without counseling. Refer client to Counselor for additional direction. Interactions and dialogue are to be consistent with the client's treatment plan Maintain client confidentiality of all client information according to Federal, State and Salvation Army Standards Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to clients, and assisting Security Monitors in the Welcome Center Accompany clients to meal, medication, and/or activity times Assist in the urine drug screening process for clients as needed Work assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager Other tasks as assigned by leadership Minimum Qualifications Education : High School Diploma or equivalent, ICADA certification a plus. Background Checks : Position requires a background check to be completed, and all background check results will be reviewed. Experience : Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. Flexibility with schedule including weekends and evenings. Certifications : Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Skills/Abilities : Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele. Computer proficiency with Microsoft products and ability to learn electronic reporting systems. Bilingual and able to read, write and speak Spanish preferred. If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability. Physical Requirements Good speaking, hearing and vision ability, and excellent manual dexterity. Lifting, pulling, and pushing of materials up to 25 pounds. May require bending, squatting, walking. May require standing for extended periods. Working Conditions Work is performed in a typical office environment; may require some weekend and evening work. Equal Opportunity Statement The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. #J-18808-Ljbffr The Salvation Army USA Central Territory