Customer Account Representative

Customer Account Representative

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a motivated Customer Account Representative to develop customer relationships, support account growth, and identify new sales opportunities. This role is ideal for individuals who enjoy communicating with customers, understanding their needs, and working toward sales and account development goals.

Responsibilities

• Build and maintain positive relationships with customers and accounts.
• Communicate with customers to understand their needs and business objectives.
• Present relevant products and services and recommend appropriate solutions.
• Follow up with prospective and existing customers regarding sales opportunities.
• Assist with customer inquiries while maintaining a sales-focused approach.
• Maintain accurate customer and account information.
• Support customer retention and repeat business initiatives.
• Collaborate with team members to achieve sales and account growth goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and results-oriented personality.
• Confident discussing products, services, and sales opportunities.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, account management, retail, or hospitality is a plus but not required.

Additional Information

• Competitive salary of $45,000 – $49,000 per year.
• Full-time position with a professional and supportive team environment.
• Career growth and advancement opportunities.
• Ongoing training and professional development.
• Opportunities to strengthen communication, customer service, problem-solving, and leadership skills.
• Collaborative workplace focused on personal and professional growth.
• Opportunity to take on greater responsibilities as your skills develop.