Human Resources Manager

Human Resources (HR) Manager

The Human Resources (HR) Manager will shape and implement HR strategies that align with business objectives by overseeing all aspects of HR, including but not limited to recruitment, employee relations, talent development, benefits administration, and HR compliance.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Essential Duties and Responsibilities:

• Strategic HR Planning: Develop and implement HR strategies and policies that support the company's goals and values.
• Collaborate with senior management to align HR initiatives with business objectives.
• Talent Acquisition and Recruitment: Oversee the recruitment process, including workforce planning, sourcing, interviewing, and selection.
• Develop and maintain relationships with external recruitment partners.
• Promote consistent, job-related, and nondiscriminatory recruiting and selection practices designed to provide qualified applicants with equitable access to employment opportunities.
• Employee Relations and Engagement: Act as a trusted advisor to employees and management on HR-related matters.
• Provide consistent employee-relations guidance and support fair, timely, and well-documented application of company policies, performance-management practices, corrective action, investigations, and employment decisions.
• Receive, assess, document, and appropriately escalate employee concerns involving discrimination, harassment, retaliation, accommodations, wage and hour issues, leave rights, safety, or other potential policy or legal violations.
• Assist with the development and implementation of employee engagement programs and initiatives.
• Benefits and Compensation: Administer employee benefits programs, including health, retirement, and leave policies.
• Coordinate and document the interactive process for employee accommodation requests, including requests related to disability, pregnancy, childbirth, and related medical conditions, in consultation with leadership or employment counsel when appropriate.
• Training and Development: Identify training needs and develop programs to enhance employee skills and capabilities.
• Encourage continuous learning and career development opportunities.
• HR Compliance: Monitor employment-law developments and support organizational compliance with applicable federal, state, and local requirements related to equal employment opportunity, wage and hour practices, accommodations, protected leave, employee relations, benefits administration, workplace postings, recordkeeping, and personnel policies.
• Regularly review and update HR policies and procedures.
• Data Analysis and Reporting: Utilize HR analytics to make data-driven decisions and track key HR metrics.
• Prepare and present HR reports to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of relevant education and progressively responsible HR experience.
• Progressively responsible human resources experience encompassing employee relations, HR operations, employment-law compliance, recruiting oversight, benefits administration, performance management, and policy administration.
• Demonstrated experience managing one or more HR functions with responsibility for process ownership, decision-making, stakeholder guidance, and operational results.
• Leadership experience that includes supervising, directing, or developing HR staff and coordinating work across the HR function.
• Working knowledge of applicable federal, state, and local employment requirements, including equal employment opportunity, wage and hour, accommodations, protected leave, and employee-relations practices.
• Experience conducting or overseeing workplace investigations, corrective action, performance-management processes, and sensitive employee-relations matters.
• Demonstrated ability to exercise sound judgement, maintain confidentiality, and handle complex or sensitive information.
• Proficiency with HR information systems and Microsoft 365 applications.
• Strong written, verbal, analytical, organizational, and interpersonal communication skills.

Preferred Qualifications:

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Experience using Paylocity or a comparable HRIS and recruiting platform.
• Experience supporting a multi-location, service-based organization.
• Experience developing HR metrics, dashboards, or leadership reporting.
• Advanced degree in Human Resources, Business Administration, Organizational Development, or a related discipline.

Physical Demands and Work Environment:

The physical requirements described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Equal Opportunity Statement:

ABC Home & Commercial Services is an equal employment opportunity employer. Employment decisions are based on job-related qualifications, merit, performance, and business needs without unlawful discrimination based on any status protected by applicable federal, state, or local law.