Senior Mexico Highway Specialist

Position at Matson Logistics, Inc About Us Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes, and systems work together to deliver superior performance and value to our customers every day. Click here to learn more about us! About the Role The Senior Mexico Highway Specialist position is responsible for exercising independent judgement and discretion in managing Mexico and cross-border over the road transportation. The role partners with Sales, Operations, Customers, and Carrier Partners to drive strategic growth and operational excellence in Mexico and cross-border transportation. The role is responsible for developing and managing carrier relationships, supporting business development initiatives, and ensuring seamless execution of customer requirements. The position will lead initiatives that require analysis, planning, and decision making to deliver cost effective, compliant, and high-quality transportation solutions while maintaining strong customer partnerships and aligning with organizational goals. What you'll do: Work closely with Agents, sales and operations being wholly responsible for customer success on Mexico cross-border shipments. Strategic Development of Mexico cross-border operations, design and implement strategies for Mexico and cross-border operations to support organizational growth objectives. Collaborate with Agents, sales and pricing teams on RFP's, project bids, and market positioning to secure new business. Negotiate transportation expenses with carriers and other suppliers and determine lane and load level revenue on customer business. Set profit margins and regularly review profitability to improve overall customer and LOB yield. Cross-Border carrier network leadership; identify, develop, and maintain cross-border carriers as Matson Logistics vendors. Maintain a cross-border carrier matrix with new and existing carriers by region and specialty. Train and support internal operations teams on customs regulations, trade compliance, and best practices for cross-border procedures. Directs and monitors shipment executions with internal teams, resolve escalation issues, and ensure positive customer experience. Serve as key liaison with customers, providing solutions and insights that enhance service performance and strengthen partnerships. Assist Agents and sales in customer and carrier meetings; track YTD quotes and wins. Identify process enhancements and lead initiatives to improve operational efficiency and profitability. Work with internal teams and leadership to align operational strategies, share market intelligence, and provide critical insights to cross-border highway markets. Comply with all company policies, safety rules, and procedures; perform tasks to support customer needs and company goals. Perform additional duties assigned to meet business objectives. In addition to those essential job functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. The Company retains the discretion to add to or change the essential job functions of this position at any time. You have these skills: Strong knowledge of US-Mexico customs regulations, trade compliance, and cross-border transportation processes. Understanding of safety standards, DOT/FMCSA regulations, and Mexican SCT requirements. Ability to analyze market trends, develop pricing strategies, and manage profitability metrics. Strong analytical and critical thinking skills to resolve complex operational challenges. Strong negotiation, presentation, and relationship management skills. Ability to adapt to rapidly changing customer requests and requirements. Demonstrated ability to exercise independent judgement and discretion to meet company goals. Ability to manage seasonally-heavy workloads. Proficiency in Transportation Management Systems (TMS), ERP Platforms, and intermediate Microsoft application skills. Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills. Professional fluency in English and Spanish (written and verbal) required. Willingness to travel as needed for carrier development and customer engagement. And these qualifications: High school diploma or general education degree (GED) required, four year degree in transportation or business strongly preferred. Minimum 5+ years of experience in transportation, logistics, or supply chain management, with a focus on Mexico and cross-border operations strongly preferred. Proven track record of strategic decision-making and leadership in carrier development, pricing, and operational execution. Physical Requirements: Lift or move up to 10 pounds; the employee is required to ask for assistance from co-workers or the supervisor/manager when lifting and or moving any object, regardless of weight, where personal injury may occur. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate. At Matson Logistics, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions. The annual salary range is posted for this position in Illinois. The salary offered will depend upon qualifications and other operational considerations. Matson offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, paid leaves of absence, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Matson offers a 401k with employer matching and profit sharing, along with 9 paid holidays, 5 sick days and a tiered PTO plan. More information on our benefits can be found here. Equal Opportunity Employer Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: #J-18808-Ljbffr Matson Logistics, Inc