Senior Innovation Associate - Core Product Mobile - Payments

Job Responsibilities Identify, evaluate, and define product opportunities that leverage platform-native mobile capabilities - including biometrics, push notifications, on-device ML, camera/NFC/AR, haptics, widgets, live activities, and device sensors. Champion features and experiences that are uniquely possible on mobile, ensuring our app takes full advantage of iOS and Android platform advancements with each OS release. Own and maintain a forward‑looking innovation roadmap for native mobile capabilities, aligned with business strategy and customer needs. Lead proof‑of‑concepts, pilots, and beta programs to validate new native capabilities before scaling across the portfolio. Create reusable NFR templates for mobile delivery (e.g., reliability, latency, crash‑free rate, app size, battery impact, observability, and resilience). Ensure new capabilities incorporate appropriate security and privacy controls, including authentication and session handling, secure storage, device integrity checks, and data protection expectations. Run a lightweight intake process for innovation proposals; triage, size, prioritize, and route work across contributors. Partner with design, engineering, security, and QA to pilot new innovations, drive adoption, and remove delivery friction. Use adoption metrics, partner feedback, and experimentation outcomes to validate new capabilities and drive measurable improvements in customer engagement and experience. Required Qualifications, Capabilities, and Skills 3+ years experience in fintech, digital banking, or mobile‑first native apps. Product management experience in mobile (iOS/Android) and/or mobile platform contexts with a demonstrated track record of driving product innovation. Deep knowledge of native mobile platform capabilities across iOS and Android, including awareness of annual OS releases and new APIs. Demonstrated ability to identify product opportunities and translate them into clear, testable requirements using structured problem solving and repeatable frameworks. Strong product thinking – ability to balance innovation and exploration with delivery discipline and operational rigor. Metrics‑driven approach to product delivery; ability to define and use data to validate innovation hypotheses and measure capability adoption. Pragmatic decision‑making skills that balance speed with risk, quality, and control requirements. Strong understanding of mobile NFRs, including performance, reliability, and observability. Familiarity with mobile security and privacy considerations and experience embedding them into product requirements. Strong stakeholder management skills, including the ability to influence without authority and drive adoption of new capabilities across teams. Preferred Qualifications, Capabilities, and Skills Experience operating a platform product model with an innovation or incubation focus. Experience running proof‑of‑concepts, pilots, or beta programs for new mobile capabilities. Familiarity with emerging mobile technologies (e.g., on‑device ML, advanced haptics, spatial computing, widget frameworks, live activities, dynamic island). Experience defining mobile analytics and instrumentation requirements (events, funnels, experimentation). Background collaborating closely with security/risk partners on mobile controls. Experience working with design systems and mobile component libraries. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. Base Pay/Salary Walnut Creek, CA $82,650.00 - $123,000.00 / year; San Francisco, CA $82,650.00 - $123,000.00 / year #J-18808-Ljbffr JPMorgan Chase Bank, N.A.