Assistant Service Advisor

Assistant Service Advisor

As an Assistant Service Advisor at Quality Auto Group, you will be a vital member of our team in Englewood, NJ, supporting our service department by ensuring a seamless customer experience. You will work closely with senior advisors and technicians to assist customers with their automotive service needs, helping to coordinate appointments and communicate service updates effectively.

Responsibilities

• Assist customers in scheduling service appointments and answering basic inquiries.
• Support senior service advisors by gathering vehicle information and service history.
• Communicate service progress and updates to customers in a friendly and professional manner.
• Maintain accurate service records and support administrative tasks as needed.
• Coordinate with the service department to ensure timely and efficient workflow.

Requirements

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Basic computer skills and comfort using scheduling software.
• Previous experience in an automotive service environment is a plus but not required.

Benefits

• Competitive compensation of $20.00 per week, paid weekly.
• Opportunity for growth and development within Quality Auto Group.
• Supportive and collaborative work environment located in Englewood, NJ.

About the Company

Quality Auto Group is a trusted automotive service provider committed to delivering exceptional customer service and expert vehicle maintenance. Located in Englewood, NJ, we pride ourselves on quality workmanship, professional integrity, and a customer-first approach. Join our team and grow your career with us.