Receptionist_NE-TX_301-Corps Program

Receptionist

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a receptionist for the Lufkin Corps, located in Lufkin, Texas.

Job Summary

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Knowledge, Skills, and Abilities

Ability to direct phone calls to the appropriate person or destination. Ability to respond to and assist callers and visitors in a calm, courteous and tactful manner. Ability to record accurate and complete messages. Ability to perform clerical support work while operating the multi-line telephone. Ability to maintain an adequate supply of applications, informative materials and/or brochures for distribution to visitors. Ability to respond to emergencies in a calm and effective manner. Ability to plan and coordinate the distribution of food and commodities to the public. Ability to project a positive and professional image of The Salvation Army.

Education and Experience High school diploma or G.E.D. and prior experience working with the public performing customer service or receptionist responsibilities or any equivalent combination of training and experience which provides the necessary skills and abilities.

Physical Requirements/Working Conditions

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to operate a telephone and/or switchboard. Ability to sort documents alphabetically and numerically. Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Moderate amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) frequently.

Additional Comments: All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled