BUSINESS ANALYST IV

Scope of Job To provide upper level support during project implementation and post support for the functional departments on software applications and support to Project Management Office. Responsible for support with all aspects of ERP and other application project implementations, conversions, and process improvement responsibilities. Description of Duties Becomes Subject Matter Expert in area(s) of responsibility Works independently as functional consultant in providing functional designs, application configurations, design/setup documentations, functional and integration testing, master data and process conversions, validations, and post go-live support regarding the implementation of one or more modules in designing ERP solutions in the assigned module(s) and/or software applications to meet business requirements. Collaborates across the organization to ensure seamless system integration across all business applications, systems, platforms and infrastructure. Manages, coaches, mentors assigned staff. Assists with Project Management. May act as represent on behalf of ERP Data Owners. Responsible for formal functional design review including technical design to ensure functional specifications are met. Coordinates projects, tasks, software updates with Project Management Office, IT, other Business Analysts and end users. Performs and analyzes complex business processes and recommend process improvements, policy changes and best practices with concept/detailed designs. Conducts Data Modeling. Provides on-going production support, troubleshooting, issue resolution and user training. Analysis and testing of software patches, reports, forms, interfaces. Performs data queries/extracts & ad hoc reporting (SQL, report writer and/or reporting tools). Manages complex module(s) within the ERP application and other applications. Coordinates and performs configuration management. May set and maintain application level security, develop and administer security definitions and profiles. Develops test plans and procedures with end users for implementation of added functionality, custom programs, and software upgrades and system patches. Researches and explores software applications functionality. Manages development of training materials, Procedures Manuals and/or maintains setup documents for applications assigned, and conducts training sessions. Develops managerial skills. Other duties may be assigned. Supervision Received General direction from the assigned supervisor. Supervision Given May supervise assigned staff. Required Education Bachelor’s degree related to functional area assigned from an accredited University. Preferred Education Master’s degree in Business, CIS, CS or related area from an accredited University. Licenses/Certifications None. Required Experience Six (6) years work experience performing at least 60% of the job duties as specified in the position description, including providing ERP and other applications functional production support and ensuring end-users'' business and application needs are met with up-to-date functionality and streamlined processes. Experience in functional area assigned. In-depth knowledge of multiple ERP application module(s) and other applications, and integration of these module(s) and applications, where applicable. Working knowledge on Database Structures of application(s) assigned. Proficient in Microsoft Office software, including Access, Power Point, Excel and Word. Knowledge of ERP and other software applications and systems. ERP and application configuration and/or custom software designs creation knowledge. Experience with test scenarios/scripts creation and execution. Documentation Skills (Swim Diagram, Gap Analysis, Process Flow, etc.). Project management knowledge. Experience with Problem diagnosis and troubleshooting techniques, Interface/Conversion Design and Business Process Reengineering (BRP). Hands-on experience of process analysis, design and on ERP/application system security access. Working knowledge of Project Implementation Life Cycle and Database Structures. Preferred Experience Two (2) years of supervisory experience. Basic knowledge of production control. Experience with database query language programming. Ability to read, understand, interpret and apply instructions in ERP and application system manuals. Hands-on experience of Project Implementation Life Cycle. Experience in Project Management and Management of ERP application and resources. Microsoft Projects and Visio knowledge. Equipment Use of standard office equipment. Working Conditions Needs to be able to successfully perform all required duties. Usual office environment. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley. Other May be expected to work beyond normal working hours or on weekends. Occasional travel is required. Ability to work effectively in team environment as well as independently. Ability to exercise initiative, use good judgment, and handle confidential information responsibly. Ability to perform in a fast-paced, changing environment. Self-starter with the ability to research and dig for information. Ability to multi-task efficiently on parallel efforts. Demonstrated ability in problem solving and of analytical skills. Prioritize multiple projects, work under tight deadlines, and handle changing priorities. Excellent communication and customer service skills. Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations. Demonstrated strong team leadership, project management and organizational skills. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 06/08/2026 Grant Funded Position No EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. #J-18808-Ljbffr Technical University of Denmark