Customer Service Associate

Belt Power

Job Description
Job Description
Join a Team That Keeps Industry Moving
At Belt Power LLC, we don’t just sell products—we solve problems that keep manufacturing, processing, and material handling operations running. As a full-service distributor and fabricator of conveyor and industrial solutions, we’re known for quality, speed, and exceptional customer service.
We’re growing—and we’re looking for an Account Manager (Inside Sales) who thrives in a fast-paced environment, loves building relationships, and takes pride in delivering an outstanding customer experience.
Why This Role Is Exciting
Be the go-to contact for customers from quote to invoice
Work directly with outside sales, operations, and accounting to close deals and exceed expectations
Gain exposure to cutting-edge industrial products and real-world manufacturing applications
Make a measurable impact in a high-growth, relationship-driven business
What you'll do
Deliver exceptional customer service with urgency, accuracy, and professionalism
Build and maintain strong relationships with customers and vendors
Process quotes, orders, returns, and purchasing through our ERP system
Manage multiple priorities while ensuring on-time delivery and customer satisfaction
Review open orders daily to proactively address customer needs
Issue and follow up on purchase orders with vendors
Identify and communicate leads and opportunities to outside sales
Make outbound calls and emails to qualify leads and sell products and services
Maintain accurate customer data across CRM, email, phone, and calendar platforms
Stay current on product offerings, inventory, market conditions, and industry trends
Occasionally travel for customer visits, training, installs, trade shows, or business development
Requirements
Highly organized with strong attention to detail
Excellent written and verbal communication skills
Strong math, computer, and problem-solving skills
Ability to prioritize, multitask, and follow through to completion
A collaborative team player with a customer-first mindset
Proficiency in Microsoft Outlook, Excel, and Word
Work Environment & Schedule
Full-time, in-office role
Monday–Friday schedule (with some overtime or weekends as needed)
Professional office setting with standard office equipment
Primarily sedentary work; ability to lift up to 25 lbs occasionally
\nCompany Description
Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products.

Company Description

Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products.

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Vacancy posted 8 days ago

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