Member Service Representative

Dort Financial Credit Union

About Dort Financial Credit Union

At Dort Financial Credit Union, we're committed to enriching the lives of our members, employees, and the communities we serve. We're passionate about leading our industry through exceptional service, an empowered and diverse team, and meaningful community involvement. Our culture is rooted in our core values: Empowerment, Accountability, Transparency, Collaboration, and Volunteerism .

We offer a welcoming, growth-focused environment with opportunities for advancement and ongoing professional development.

Why You'll Love Working With Us

Outstanding Benefits, including:

Medical, dental, and vision insurance
Life/AD&D and disability coverage
Supplemental life insurance (employee/spouse/dependent)
HSA and FSA options
Tuition reimbursement (full-time)
LegalShield, pet benefits, Employee Assistance Program, and Telemedicine
401(k) with employer match and safe harbor
Referral bonus program
Paid time off and paid holidays

Your Role

As a vital member of our team, you'll provide a wide range of Credit Union services, beginning with building and strengthening member relationships by matching their needs with our products and services. Your role will also involve:

Interviewing and counseling loan applicants and enrolling new members
Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reports
Assist with loan, cash, and teller services
Offer credit score coaching to save our members money
Fundamental financial counseling to boost our members money management knowledge

What We're Looking For

Education: High School Diploma or GED required; Bachelor's degree is a plus.
Experience: At least one year of customer-facing experience in credit unions or financial institutions.
Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.

Ready to Join Us?

If you're excited about helping others, growing your skills, and being part of a mission-driven organization, we'd love to hear from you.

Apply today!

*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*

Apply

Vacancy posted 1 day ago

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