IT Business Analyst

State retirement programs Description Note: This job opportunity is only open to OFM employees. Hybrid: Our physical office is in Olympia, WA. We offer flexible work schedules and locations. This is a hybrid position where most of the work allows teleworking. However, you must reside in the state of Washington and travel to in-person activities, meetings, and events as needed for business purposes. Why work for OFM The Office of Financial Management OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian. If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian! The job opportunity Advance your career within OFM by serving as the Agency Support Team (AST) Lead for the One Washington Workday implementation. In this strategic role, you will help prepare OFM's people, business processes, and technology for the Workday transition while supporting ongoing enterprise operations and continuous improvement. In addition, you will lead business analysis activities throughout the Software Development Lifecycle (SDLC), partnering with business and technical teams to define requirements, improve processes, and support the design, configuration, testing, and implementation of enterprise applications. As OFM's business analysis subject matter expert, you will provide strategic guidance, apply Agile practices, and collaborate with stakeholders to deliver technology solutions that strengthen business operations across the agency. What You’ll Work On Lead OFM's Agency Support Team (AST) Activities Act as the lead agency AST representative for OFM enterprise applications within the One Washington initiative, designated as the main point of contact for all OneWA project-related communications and activities. Coordinate and complete readiness activities (people, process, and technology) in conjunction with the One Washington program team and agency leadership so that OFM is ready and prepared for One Washington. Proactively maintain transparency and vigilance over emerging risks and outline decisions that need to be made by creating business cases and making recommendations to upper-level management and stakeholders about how to best solve their business need/issue/opportunity, including options, risks, and impact on the systems. Provide lead project support and business analysis, ensuring OFM's technical readiness for Workday go-live, which includes agency legacy systems remediation, and integrations with legacy systems are developed and tested. Provide Business Analysis, project support, and maintenance for complex Enterprise applications used by agencies statewide for budgeting, accounting, and human resources. Perform the role of lead customer liaison for OFM's Enterprise application. Provide and participate in Continuous Process Improvement for the program, ITS division, and other agency-level process improvement efforts. What we need you to bring Required Qualifications Proven leadership and expert ability to perform as a principal agency representative as the main point of contact for all project-related communications and activities. Excellent relationship-building skills across executives, technical staff, and end users. Experience managing stakeholder expectations, developing communications strategies, and providing organizational change support. Strong skills in performing as a liaison between business and technical staff; providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments, and visually documenting those processes. Ability to lead cross-functional, matrixed teams from multiple agencies and divisions. Setting expectations, resolving conflicts, assigning tasks, and maintaining accountability. Coaching, mentoring, and fostering collaboration among diverse teams. Proven communication skills with executives and governance bodies. Experience developing and delivering reports, presentations, and briefings to varied audiences. Business Analysis Expertise in performing business analysis functions including elicitation, tracking, and documentation of business and functional requirements. Ability to develop business process models, mockups, user stories, epics and acceptance criteria, use cases, test cases, training materials and provide training to customers Strong understanding of how business process and requirements evolve to produce clear and concise user stories and acceptance criteria(s). Expertise in Agile frameworks and methodologies such as SCRUM or Kanban. Experienced in various Agile roles such as Product Owner, SCRUM Master and SCRUM team member. SCRUM certification, such as Product Owner and/or SCRUM Master. Business Analysis certification. Enterprise Application Proficiency Proficiency and demonstrated knowledge of enterprise IT systems and their integration across platforms. Ability to communicate technical concepts clearly to non-technical audiences. Proficiency in troubleshooting and resolving issues within a large-scale IT environment. Understanding business analysis best practices and data privacy standards. Expertise in the application/system development lifecycle, including the research, design, development, and testing of computer software for business customers. Demonstrate general understanding of software systems. Basic knowledge of servers, databases, and client and/or server-side technology. Enterprise Resource Planning Implementation & IT Systems Integration Experience Understanding of business process system integration, legacy system decommissioning, and phased rollouts. Strong understanding of system interfaces, legacy system analysis, data conversion, middleware, and APIs. Desired Qualifications: Eight (8) years of recent information technology related experience performing business analysis functions including: elicitation, tracking, and documentation of business and functional requirements; development of business process models, mock ups, user stories, epics and acceptance criteria, use cases, test cases, training materials and provide training to customers; performing as a liaison between business and technical staff; providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments and visually documenting those processes. Business Analyst experience can replace education on a year-to-year basis. At least two (2) years of direct experience in Agile frameworks and methodologies such as SCRUM or Kanban. Experienced in various Agile roles such as Product Owner, SCRUM Master and SCRUM team member. SCRUM certification, such as Product Owner and/or SCRUM Master. Business Analysis certification. Enterprise Resource Planning Implementation & IT Systems Integration Experience Understanding of business processes impacted by Enterprise Resource Planning (ERP): HR, finance, budget, etc. Familiarity with data conversion, system integration, legacy system decommissioning, and phased rollouts. Strong understanding of system interfaces, legacy system analysis, data conversion, middleware, and APIs. Supplemental Information What We Offer At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees. Benefits Please visit our Recruitment for a full list of benefits available to employees. Here’s a quick glance at some of the unique benefits that OFM offers: A culture that values and strives to advance diversity, equity, inclusion, and belonging Medical, Dental, Vision, and Life Insurance 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year State retirement programs Application Process: Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications. Keep in mind that once you submit the application, a real person will read it. We do not use AI or other technology to screen your application. Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews. If you require a reasonable accommodation during the application process, please call 7-1-1 or View phone number on click.appcast.io. When completing your application, we encourage you to attach all of the following: Cover letter: describing your qualifications for this specific position Resume: that details your applicable experience and education. References: at least three professional references and their current contact information. Questions: OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at View email address on click.appcast.io. The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects diversity in culture, race, ethnicity, sexual orientation, and gender identity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply. This position is exempt from civil service rules. For more information, please see WAC 357-19-195. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read About Our Benefits The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement And Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information . Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01-07-2026 01 This opportunity is only open to current Office of Financial Management (OFM) employees. Are you a current OFM employee? Yes No 02 The application process requires that you attach a cover letter detailing how you meet the qualifications of this position and a resume. Please check your attachments and click below to indicate you have attached the required documentation. Yes, I have attached a cover letter and a resume. No, I have not attached a cover letter and a resume. Required Question #J-18808-Ljbffr