Business Analyst

Position Profile

The Administrative Office of the Courts is looking for a driven and detail-oriented Business Analyst to join our team and play a key role in supporting the internal systems used by AOC staff. In this dynamic role, you will help shape technology and business processes by gathering business requirements, performing high-level systems analysis, and contributing to User Acceptance Testing (UAT) that ensure reliable and effective internal applications.

Working under the general guidance of a supervisor in the Court Services Division, you'll collaborate with a wide network of partners business and technical staff across AOC, other state agencies, technology vendors, and many others. Your work will focus on understanding system user needs and capturing the requirements that drive application development, enhancements, configuration, and testing.

This is an independent, hands-on role where you'll have room to think critically and make informed decisions. While many tasks follow established procedures, you'll also encounter situations that call for interpretation, thoughtful problem-solving, and the development of new approaches. It's an ideal opportunity for someone who enjoys variety, thrives in a collaborative environment, and wants to make a meaningful impact on the court system statewide.

Washington Courts Employment OpportunityAdministrative Office of the CourtsBusiness AnalystCourt Services Division

Our Mission : To advance the timely, effective, and equitable operations of the Washington State judicial branch.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

POSITION DETAILS

Job # : 2026-61

Status : Regular, Full-Time

Location : Olympia, Washington

Salary : Range 68: 86,688 - $113,736 per year (DOQ).

Opens : July 13, 2026

Closes : August 3, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the office at least two (2) days per week.

Duties and Responsibilities

Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

Qualifications and Credentials

• Eight (8) years of information technology experience, which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
• OR
• Associate degree in computer science, information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
• OR
• Bachelor's degree in computer science, information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
• OR
• Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
• *Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.
• THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
• Demonstrates expertise in planning, eliciting, managing, and documenting requirements for complex solutions using established methodologies, tools, and processes.
• Translates business needs into well-defined user stories or use cases, supported by strong analytical skills and clear documentation of findings and recommendations.
• Effectively plans, organizes, and produces accurate, timely work while maintaining focus and managing interruptions efficiently.
• Proficient with Microsoft 365 applications, including Teams, Outlook, Word, OneNote, and PowerPoint, at a level aligned with the role's technical responsibilities.
• Excels in presentations and interpersonal, written, and oral communication, adapting to both business and technical audiences.
• Possesses strong written communication skills and the ability to collaborate effectively with diverse stakeholders.
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

Supplemental Information

IMPORTANT: To be considered for this position, you MUST include the following:

• Completed online application;
• Current Resume;
• Letter of Interest describing how you meet the specific qualifications for the position.

IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at View phone number on click.appcast.io, or fax View phone number on click.appcast.io, or via email to View email address on click.appcast.io.

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law