Regional Director

Job Title: Regional Director

Location: RWJ - 379 Campus Drive Somerset

Department Name: Support Services

Req #: 0000266593

Status: Salaried

Shift: Day

Pay Range: $145,000.00 - $210,000.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Setting the Stage

Behind every successful medical practice is a strong operational infrastructure that allows providers and teams to focus on what matters most, delivering an exceptional experience to the patients and communities we serve. RWJBarnabas Health Medical Group is seeking an experienced Regional Director,to provide strategic and operational leadership for centralized support services across our physician enterprise.

In this role, you'll oversee key Medical Services Organization (MSO) functions while partnering with senior leadership and stakeholders to strengthen operational efficiency, develop scalable administrative structures, and identify opportunities to expand centralized services. You'll lead teams, establish meaningful performance measures, and drive initiatives that support both the current and future needs of our Medical Group. This opportunity is ideal for an accomplished healthcare leader who enjoys building teams, improving systems, influencing change, and translating organizational strategy into measurable results.

A Typical Day

As the Regional Director, Support Services, a typical day might include:

• Providing leadership and direction to Support Services leaders and teams responsible for project management, workforce/float pool management, and other centralized operational functions
• Partnering with senior leadership and key stakeholders to improve the efficiency and effectiveness of Medical Group support services
• Establishing and maintaining administrative structures that effectively support provider practice operations and future Medical Group growth
• Identifying opportunities to centralize additional support services and developing scalable solutions to meet evolving organizational needs
• Developing and implementing Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in partnership with key stakeholders
• Monitoring and reporting on key performance measures, including productivity, quality, operational effectiveness, and service delivery
• Evaluating workflows, processes, and resources to identify opportunities for continuous improvement
• Leading complex projects and initiatives from planning through implementation while ensuring alignment with organizational priorities
• Recruiting, developing, coaching, and retaining high-performing team members
• Setting clear expectations, monitoring performance, providing feedback, and developing staff to support individual and organizational growth
• Building collaborative relationships with Medical Group practices, affiliated provider groups, clinical leaders, and administrative stakeholders
• Promoting a culture of collaboration, accountability, enthusiasm, professionalism, and continuous improvement across the Support Services team
• Effectively allocating resources and adjusting staffing based on organizational demand
• Navigating competing priorities while maintaining focus on quality, efficiency, customer service, and measurable outcomes
• Serving as a strategic partner and resource to leadership as new operational needs and support-service opportunities emerge

This Role Might Be For You If...

• You're a healthcare operations leader who enjoys looking beyond individual departments to understand how systems, teams, and processes work together
• You know how to balance strategy with execution and can turn organizational priorities into practical, sustainable solutions
• You have experience leading and developing teams and understand how to create accountability while maintaining an engaged and collaborative culture
• You're comfortable influencing change and bringing diverse stakeholders together around shared objectives
• You use data, KPIs, service metrics, and operational trends to evaluate performance and guide decision-making
• You're a critical thinker who can assess complex challenges, build consensus, and move initiatives forward
• You enjoy identifying opportunities to improve workflows, centralize services, and create greater consistency across an organization
• You're comfortable working within a complex physician enterprise and understanding the importance of strong relationships between operational teams, providers, and leadership
• You communicate effectively, listen actively, and can present ideas and recommendations to stakeholders at varying levels of the organization
• You lead with professionalism, sound judgment, integrity, and a strong commitment to service
• You're adaptable and can remain focused and effective while managing multiple priorities in a changing healthcare environment
• You're motivated by the opportunity to build support systems that help practices and providers operate more efficiently and effectively

To Be Considered

Qualified candidates will possess a bachelor's degree in business, Healthcare Administration, or a related field, or equivalent experience, along with a minimum of three to five years of management experience in physician practice management, MSO service leadership, healthcare operations, or a related environment. A master's degree in health services, Public Health, Healthcare Administration, Business Administration, or a related field is preferred.

Previous experience in Supply Chain Management, Revenue Cycle, Health Information Management (HIM), Coding, Credentialing/Privileging, or other centralized healthcare support functions are also preferred.

Candidates should also demonstrate:

• Proven leadership experience managing, mentoring, and developing employees
• Experience with project management, continuous improvement, and leadership of complex projects or initiatives
• Strong communication, listening, and relationship-building skills
• Demonstrated ability to influence and implement organizational change
• Strong critical thinking, problem-solving, and consensus-building capabilities
• Ability to establish goals, measure performance, provide feedback, and hold teams accountable for results
• Ability to effectively manage resources and staffing based on operational needs
• Strong customer-service orientation and professional demeanor
• Ability to work collaboratively across diverse teams, departments, and levels of leadership
• Demonstrated commitment to high ethical and professional standards

Why RWJBarnabas Health?

At RWJBarnabas Health, our people are at the heart of everything we do. Our Total Wellbeing approach supports the physical, emotional, social, and financial wellbeing of our employees while providing opportunities to build meaningful and rewarding careers. As Regional Director, you'll have the opportunity to make an impact across RWJBarnabas Health Medical Group by developing innovative support strategies, strengthening operational performance, and building solutions that allow our practices and providers to thrive. You'll join a collaborative organization where your leadership, ideas, and expertise can help shape the future of centralized support services while contributing to the continued growth of one of New Jersey's leading healthcare systems.