Automotive Service Estimator | Up to $90k & Weekends Off | Higley Baseline

Automotive Service Estimator | Up to $90k & Weekends Off Full-time | Department: Arizona | Christian Brothers Automotive Benefits Up To $90K for Highly Qualified Candidates Closed Every Weekend to Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Employee Appreciation Events Team Member Celebration Program-Recognizing Employees' Birthdays and Achievements Throughout the Year Locally Owned and Operated Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Responsibilities Implements and maintains an effective dispatch system Schedules work to facilitate maximum productivity in accordance with the shop policy and distributes service tickets to technicians considering the workload, difficulty, and our guest needs Reviews all digital vehicle inspections by technicians Maintains an organized and up-to-date repair log Answers customer inquiries and prepares estimates for our guest Present the best solution to properly repair our customer’s vehicles in a way that is easy for them to understand Ensure that all work is performed to proper specifications and within the time promised to the guest Build relationships with partsupply vendors, tool vendors, and all external vendors effectively Prioritize technician workloads with part availability Prepares a list of needed service department equipment, supplies, and required repairs - reviews service department repairs with the Service Manager Coordinates and schedules maintenance for shop equipment Responsible for the part supply process, including inventory, pricing, returns, warranty claims, etc. Regularly interacts with external vendors on parts inventory and pricing Works together as a team and assists other employees as needed Other duties as assigned Qualifications Excellent communication skills: Must be able to communicate clearly and effectively with technicians, guest, and other team members to ensure that everyone is on the same page Strong organizational skills and problem-solving skills: Estimators/Dispatchers are responsible for coordinating multiple work orders, scheduling appointments, and managing paperwork. They must be highly organized to ensure that everything is completed accurately and on time Customer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that customers are satisfied with the work that is performed on their vehicles Proficient in Windows-based computer software and automotive store applications Previous experience in an Automotive Sales, Advisor/Writer, or Estimator/Dispatcher position preferred Physical Requirements Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. #J-18808-Ljbffr Christian Brothers Automotive