iSAM Support Specialist

Select how often (in days) to receive an alert: A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building– you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives.North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. What You Will Do: Process Consignment iSAM Uploads and Audits Primary point of contact for receiving and routing incoming iSAM Support calls and emails Manage and follow up work queue requests and task lists daily Process and print iSAM Barcode requests Responsible for running and reviewing various iSAM Reports Process various reports for SupplyFORCE and other Project Manage iSAM Setups, Audits, Changes, and Shutdowns Work with Operations Manager to design new processes and procedures as needed Other duties as assigned What You Will Bring: Detail and Process oriented Electrical product knowledge and industry experience a plus Proficient in Outlook, Excel (Advanced), Word Strong communication skills, written, verbal, and listening Work cooperatively with team members and customers, with the ability to work independently. Ability to manage multiple tasks in a fast-paced, deadline-driven environment Committed to 100% accuracy and doing tasks right the first time (DIRTFT) Physical Requirements and Work Environment: Frequent phone and computer usage Usual 40-hour work-week Monday through Friday, however, based on business needs evening and weekend hours may occasionally be required Hybrid Position requires regular and reliable attendance both on-site and work-from-home Additional Requirements: Must be authorized to work in the United States without current or future visa sponsorship. Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position. What We Offer You We offer great family-friendly benefits to full-time associates: Paid time off Paid parental leave 401(k) retirement savings with company match Tuition Reimbursement Employee referral bonus Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness programGym reimbursement Employee Assistance Program (EAP) We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call View phone number on click.appcast.io or email View email address on click.appcast.io . EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more,Click here . Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here . #J-18808-Ljbffr Sonepar Canada, Inc.