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Implementation Technical Engineer

SOLVENTUM

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: Solventum, we improve lives by helping healthcare professionals do their best work. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: Job Description: 3M Health Care is now Solventum As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. As an Implementation Technical Engineer, you will have the opportunity to make a significant impact on our organization and clients. Here, you will make an impact by managing critical projects and initiatives to ensure the success of Fluency and CDI product lines. Manage customer, project team and leadership relationships across multi-functional teams at Solventum to drive project completion and achieve desired outcomes.

  • Provide technical support for all Solventum products for Revenue Cycle Management and Clinical Productivity Solutions
  • Collaborating with customers to understand their needs and ensure successful deployment designs and implementation and deployment changes
  • Contribute to and support the business unit to achieve goals and objectives of the HIS Division’s Business plan
  • Participate with a diverse team of professionals in providing in depth cohesive technical service that ensure a stable product installation environment.
  • Participate in cross functional and user acceptance testing
  • Participate in cross team collaboration projects to ensure best practices.
  • Understanding customer needs and ensuring client success through impactful presentations/guides/onsite meetings.
Experience communicating at C Suite level down to front line customers. Ability to manage and resolve conflict with a problem-solving mindset and a customer-oriented approach System operations, including but not limited to monitoring, reporting, and troubleshooting Capable of maintaining effective and professional customer relationships both internal and external to Solventum in a fast-paced environment Analytical aptitude and ability to interpret data for customer reporting and customer presentations. The Fluency Technical Engineer attends kick-off meetings for new projects, stays involved with the Implementation process to ensure the success of the client and business and completes a support hand off once customer is fully deployed and stable. Bachelor’s Degree or higher (completed and verified prior to start) from an accredited university AND at least five (5) years of technical support or technical implementation experience. High School Diploma/GED AND a minimum of ten (10) years of experience in Information Technology Support in lieu of the bachelor’s degree education. Additional qualifications that could help you succeed even further in this role include: ~ Five (5) years of experience with design, configuration and implementation of server based client deployment models. Two (2) year of experience with implementation and troubleshooting of virtual desktop technologies. Bachelor’s degree in Software Development. ~ Experience with VMware ESX and Citrix technologies. Strong understanding of Windows desktop and server version deployments. Strong understanding of Mac desktop deployments. Strong understanding of bulk deployment tool such as SCCM or Intune. Familiarity with electronic medical records such as Epic, Meditech, and Cerner. Choose Remote Travel: May include up to 30% domestic/international Relocation Assistance: Not authorized H1B status). Solventum offers many programs to help you live your best life – both physically and financially. By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here . Before submitting your application you will be asked to confirm your agreement with the

Vacancy posted 4 days ago
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