Appliance Service Technician

Diamond Factory Service TechnicianIf you're working for a company where you're judged more on sales, service contract quotas, or accessory add-ons than on your actual repair skills, you're not alone. Many talented technicians feel stuck in systems that prioritize revenue over craftsmanship. At Diamond Factory Service, the business is built differently — and technicians from competitors notice the difference immediately.Why Technicians Leave Competitors for DiamondNo sales pressure. No service contracts. No accessory quotas. Performance is based on diagnostic and repair skills.Realistic routing. Territories are designed around your home address to reduce windshield time.Support that actually helps. Access to parts, tech support, and leadership that understands the job.A stable, respected company. Over 30 years in business, specializing in Whirlpool brands as an authorized service provider.A culture built around technicians. Technicians are treated as skilled professionals, not numbers.Job ResponsibilitiesDiagnose and repair residential appliances including washers, dryers, refrigerators, ranges, and freezersUse a mobile device to document service calls and research technical informationDeliver professional, timely, customer focused serviceRepresent Diamond Factory Service with integrity and craftsmanshipRequired Experience & QualificationsHigh school diploma or equivalentValid driver's licenseMinimum 2 years of in-home appliance repair experienceStrong customer service and communication skillsProficiency with computers and mobile devicesMechanical and electrical aptitudeAbility to lift up to 100 lbsMust pass a pre-employment drug screen and background checkBenefits & PerksCompany provided van, phone, gas card, and uniformsPaid vacation, personal time, and holidaysHealth insuranceOptional 401(k) with employer contributionBonus opportunities for exceeding performance goalsOngoing training and professional developmentRoutes built around your home addressAdvancement opportunities: Lead Technician, Prescreener, SupervisorWhy Techs StayTechnicians stay because they finally get to do what they were hired to do: fix appliances, take care of customers, and take pride in their work — without the sales pressure or chaotic routing they left behind. Compensation: $24.00 - $32.00 per hour