Surgery Scheduler 2

Surgery Scheduler 2

The University of Miami/UHealth Department of Surgery has an exciting opportunity for a Full Time, Surgery Scheduler 2 to work in Miami.

Core Job Summary: The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Senior Surgery Scheduler acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.

Core Responsibilities:

• Obtains pre-authorizations for procedures as required by insurance companies.
• Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
• Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
• Coordinates with hospitals and vendors for special cases or circumstances.
• Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
• Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
• Ensures documentation is complete to support accurate billing of surgical procedures.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Attends clinics to provide on-site support to doctors and patients.
• Assists with patient documentation requests.
• Cross trains with Pedi-Cardiac team when readiness is determined by supervisor.

Department Specific Functions:

• Attends Pediatric Surgery Clinic (Mailman and ACC) weekly.
• Assists with weekly documentation requests/Media Manager (UChart).
• Schedules surgeries at multiple locations (JMH, NCH, Baptist-SMH).
• Requests and obtains insurance authorization.
• Assists patients with clinic appointment scheduling.
• Prepares clinics for Palmetto Bay and Jackson West locations.
• Cross trains to support Pediatric-Cardiac Surgery (Training Period: To be Determined by Adm).

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• High School diploma or equivalent.
• Experience: Minimum 3 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.