Salesforce Senior Business Analyst

Req ID:374951NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Senior Business Analyst to join our team in Plano, Texas (US-TX), United States (US)."Core Responsibilities:Requirement Gathering: Collaborate with stakeholders to capture business and technical needs.Process Mapping: Map current workflows to identify inefficiencies and bottlenecks.Data Analysis: Analyze data sets using tools like Excel or SQL to derive actionable insights and support decision-making.Documentation: Translate business needs into functional specifications, user stories, and process flowcharts.Solution Implementation: Act as a liaison between business executives and technical development teams to ensure smooth rollout of projects.Testing & Support: Lead User Acceptance Testing (UAT) and assist in user training once a system is implemented.Key Skills & Qualifications:3+ years experience working as a Buisness AnalystAnalytical Thinking: Strong problem-solving skills with the ability to interpret complex data.Communication: Excellent verbal and written skills to convey technical concepts to non-technical staff and leadership.Business Acumen: Solid understanding of finance, accounting, and business principles.Technical Proficiency: Familiarity with business analysis tools (e.g., Jira, Azure DevOps) and data visualization software (e.g., Tableau, Power BI).Methodologies: Understanding of software development frameworks like Agile/Scrum or Waterfall."About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:SFDC Delivery - 1017050021