Operations Support Specialist

Job Summary We are hiring for: Operations Support Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Key Responsibilities Performs a variety of Human Resources, Training, Payroll and Administrative functions for a single business location including: coordinating the unit hiring process, maintaining employee records, processing employee paperwork, reconciling unit payroll, conducting orientation and training, assisting with employee relations/communication and performing administrative functions as needed. Coordinates and participates in new employee orientation including assisting in training. Maintains training database and informs supervisors when employees need additional training and annual certifications. Prepares training reports for corporate QA, Safety Committee, and Administrator meetings. Handles the set up for the training classes by using the training checklist. Sets up CBT trainings. Schedules and confirms training for staff. Ensures instructors are available and that curriculums are current. Instructs employees in completing on‑line as well as self‑paced courses as appropriate. Informs the Administrator and VPs, via reports, of expired and past due training and assists with employment actions regarding such. Provides job seekers information regarding the company and the hiring process. Ensures applications for employment and related paperwork are complete by reviewing with the applicant. Coordinates the interview process by: scheduling interviews, interviewing applicants, arranging a diverse panel (including the people we support when possible), and arranges follow-up appointments. Ensures all employees meet the company conditions of employment to include: work and personal references, credentials verification, criminal background, DMV, credit (if applicable), national background check (if required), healthcare registry, drug screen, TB Screening, Driver’s License. Pre‑employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. Benefits Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job‑specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. #J-18808-Ljbffr 00 RHA Health Services, LLC