Senior Human Resources Manager

JOB ANNOUNCEMENT Position: Senior Human Resources (HR) Manager Salary: $89,977 - $98,633 Nashville, TN MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. Position Description Position Open: July 27, 2026 Position Close: August 3, 2026 On-Site Work Position: Senior Human Resources (HR) Manager Salary: $89,977 - $98,633 Metropolitan Development and Housing Agency (MDHA) Nashville, TN MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. MDHA employs over 300 staff members, has a budget of $215 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency. Position Summary The Senior HR Manager is a strategic and hands-on leader responsible for designing and leading organization-wide learning, leadership development, and organizational effectiveness that build capabilities, drive culture, and support business goals. This role assesses development needs, designs, and delivers learning solutions, and partners with leaders to implement organizational development (OD) interventions that improve performance and employee engagement. Typical Duties Strategy Development In conjunction with the leadership of Human Resources and Department Directors, develop and execute a multi-year learning and organizational development strategy aligned to organizational goals and people strategy. Establish learning priorities, success metrics, and evaluation methods to measure impact at individual, team, and organization levels. Needs Assessment and OD Consulting Conduct organizational, team, and role-based needs assessments using data (engagement surveys, performance data, interviews, focus groups) to identify capability and culture gaps. Serve as an internal OD consultant to leaders on change management, team effectiveness, strategic planning, and organizational design interventions. Learning Design and Delivery Design, develop, and facilitate leadership, management, and core skill programs using a mix of classroom, virtual, blended, and self-paced learning. Implement a range of learning methods such as workshops, cohort programs, coaching, mentoring, job shadowing, and on-the-job learning. Design and facilitate leadership development, emerging leaders, and new manager programs to build a strong talent pipeline. Learning Operations, Technology, Measurement, and Continuous Improvement Oversee learning operations, including scheduling, communication, registration, material, and logistics for all programs. Manage and optimize the Learning Management System (LMS) and other learning technologies, ensuring accurate data, reporting, and user experience. Evaluate program effectiveness through surveys, assessments, behavior and performance outcomes, and business metrics; use insights to refine offerings. Track participation, completion, and impact data and provide regular reports and recommendations to senior leadership. Vendor Management Establish and manage relationships with external training vendors, consultants, and universities, including selection, contracting, and performance oversight. Ensure the Agency's procurement process is utilized to secure all external training vendors and consultants. Offboarding and Transition In collaboration with the Benefits and Compensation Specialist, structure exits (retirements, resignations, involuntary terminations), conduct exit interviews, and knowledge transitions. Minimum Qualifications Bachelor's degree in human resources, organizational development, adult education, industrial-organization psychology, or related field, 7-10 years of progressive experience in learning and development, organizational development, or related HR role, including experience designing and facilitating training, Demonstrated experience conducting needs assessments and implementing OD or change management interventions with leaders and teams, Proven ability to design and deliver leadership and management development programs for diverse audiences, and Experience with LMS platforms, e-learning tools, and blended learning approaches. Preferred Qualifications Master's degree in organizational development, industrial-organizational psychology, public administration, business administration, or a closely related field from an accredited institution, 2-3 years of progressive experience in learning and development, organizational development, or related HR role, including experience designing and facilitating training, Demonstrated experience conducting needs assessments and implementing OD or change management interventions with leaders and teams, Proven ability to design and deliver leadership and management development programs for diverse audiences, and Experience with LMS platforms, e-learning. Interpersonal Skills Preferred Experience, Knowledge, Skills, and Abilities: Interact professionally while maintaining effective working relationships with MDHA leadership, coworkers, company representatives, and government officials; develop and maintain effective working relationships with residents and members of the public. Ability to work effectively under stress, close deadlines, and competing demands. Regulatory Expertise Knowledge of federal, state, and local laws and regulations governing fair housing policies and practices; excellent management, leadership, and interpersonal skills; ability to communicate effectively, orally and in writing, in both formal and informal settings; must be detail-oriented; ability to analytically solve problems, make sound judgments, and exercise good decision-making; ability to perform short and long-range planning. Resilience Willingness, mental and physical ability to perform the duties involved in this classification. The ability to perform work with or without accommodation requires the ability to sit, stand, and walk; dexterity of the hands; clarity of vision, speech, and hearing; the power of observation; and other physical duties as required. Software Management Skilled in Microsoft Word, Excel, PowerPoint, and other Microsoft software. Familiar with LMS platforms, i.e., Aspire. THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION, OR ANY OTHER LEGALLY PROTECTED STATUS. MDHA is certified by the State of Tennessee as a Drug-Free Workplace. Metropolitan Development and Housing Agency 701 South Sixth St. Nashville, Tennessee 37206 TDD#252-8599 Benefits Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Seasonal/Temporary positions - no benefits offered. #J-18808-Ljbffr