Senior Client Manager - Employee Health & Benefits

Senior Client Manager – Employee Health & Benefits

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh.

A day in the life.

As a Senior Client Manager on our Employee Health & Benefits team, you'll work closely with MMA Directors and Producers to provide assistance and technical expertise in the sale, placement and service of employee benefits. This role forms effective business relationships with clients and vendor partners through proactive client service, effective management of renewals, accurate and timely responses to inquiries, and ongoing problem resolution.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience required.
• 2+ years of client management responsibilities.
• Understanding of the key challenges in employee benefit plans and current health care trends.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills.
• Strong organizational, project planning and analytical skills.
• Excellent client relationship-building and presentation skills.
• Superior listening, verbal and written communication.
• Proficiency with Microsoft Office suite.
• State Life/Health insurance license required (can obtain after hire).

These additional qualifications are a plus, but not required to apply:

• 3+ years of industry experience

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.