Associate Director, Commercial Learning & Development
CSL
The Opportunity:
Reporting to the Director, Commercial Learning & Development, as the Associate Director, Commercial Learning & Development , you will support all learning and development needs of an aligned Therapeutic Area (TA) and other training responsibilities as assigned.
This is a hybrid role, requiring three (3) days of onsite work weekly.
LI-hybrid
The Role:
Strategy Execution:
- Partner closely with Marketing and Sales leadership to develop learning strategies that deliver outcomes tailored to business needs. Integrate a cross-functional team approach to learning strategies as appropriate.
Program Design & Delivery:
- Build a training plan that effectively translates TA/brand strategy into action for sales. Oversee the end-to-end creation and delivery of in-person, digital, and virtual training methodologies. Implement creative approaches to engage adult learners across new hire and advanced training, and national meeting workshops.
Assigned Programs:
- Lead advanced development and training operations programs (e.g., New Hire Training, National Field Trainer, New RSM, Leadership Development, Learning Systems, etc.).
Needs Assessment:
- Partner with Marketing and Sales leadership to diagnose performance gaps and conduct formal needs assessment surveys to prioritize training resources.
Team & Vendor Management:
- Effectively set stakeholder expectations, manage program budgets, supervise external training vendors, and maintain a compliant training curriculum for assigned TA.
Impact Evaluation:
- Measure training effectiveness and return on investment (ROI) using performance data and key metrics.
Your Skills & Abilities:
- Bachelor's degree in business, Education, or Organizational Development (master's degree preferred).
- Minimum of 5 to 8+ years' experience in pharmaceutical/biotech commercial sales, marketing, and training, including prior people leadership. Prior training experience strongly preferred.
- Strong expertise in adult learning principles, cross-functional consulting, virtual/in-person facilitation, and data-driven impact analysis.
- Strong strategic thinking and analytical skills to identify learning needs and influence stakeholders around solutions using qualitative and quantitative data.
- Strong people management skills and ability to lead in a matrix.
- Excellent facilitation and presentation skills.
- Strong written and verbal communication skills (English required).
- Strong project management expertise, including ability to effectively manage multiple projects with conflicting priorities.
Working Conditions:
- This is a hybrid role, requiring three (3) days of onsite work in King of Prussia weekly.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers to handle or touch/feel; and reach with hands and arms.
Travel Requirements:
- 25-30% travel in domestic and regional locations.
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